Improving website traffic by 12% and transforming the customer experience within 30 days for an international bank
The client is one of the oldest financial institutions in the world with a presence in over 100 countries. It provides a host of services to retail banks, corporate banks, investment banks and asset managers.
Delivered a 3-fold increase in the customer base and a 20% improvement in income
In line with the bank’s vision to fulfill tomorrow’s aspiration today, they needed to understand and service tomorrow’s customer — Generation Y — who has most financial services right at their fingertips.
Rationalized the number of core banking instances by over 89% for a leading bank.
Delivered a 94% reduction in monthly billing time for a leading Canadian bank