A leading global bank was in the need of a scalable, secured, and proactive strategy to address the rising number of false positives in screening payments and also reduce operational expenses. Virtusa automated the sanction screening workflow using artificial intelligence and helped the bank gain over 98% accuracy in sanction screening.
A leading North American commercial lender needed an automated and integrated solution to accelerate the loan management process and improve experience for borrowers. Virtusa implemented a holistic AI solution to help the client seamlessly migrate its lending operations to cloud and increase the loan processing rate by 30%.
A leading bank wanted a cost-effective strategy to augment customer service, reduce operational expense of maintaining the contact centre, and enable customized services to customers. Virtusa implemented intelligent automation to transform the contact center resulting over $600mn savings.
Virtusa delivered a first-of-its-kind credit scoring model built on Pega Customer Decision Hub (CDH) for a leading Australian Bank.
Virtusa creates a Sustainable Investment Platform for a large European Bank, empowering asset managers with the right data and tools to drive customers’ sustainability agenda
Virtusa implemented a unique and integrated workflow automation system to manage and track the loan disbursement process for a leading Singapore-based multinational bank.