Our customizable platform features rules-driven intelligent automation to guide Customer Service Representatives (CSRs) through each customer interaction. Build loyalty and improve outcomes with patient-centric capabilities at your fingertips.
The life science industry has been a late adopter of most innovative technologies, despite the large R&D budgets. vLife™ serves as a medium to bridge the gap among various stakeholders of the industry and accelerate innovation.
Based on Pega’s process and decision-based technology, our cognitive pharmacovigilance intake solution leverages OCR, NLP, and AI to create a reusable adverse event case processing and product compliant environment.