Customer-centricity is essential to banking. Today, less face-to-face interaction is needed for financial services, but customers are still craving a personalized experience. When customers have limitless choices, banks need to customize digital touchpoints and show customers they know them, can anticipate their needs, and deliver hyper-personalized services.
With vEngage, banks can do just that. Plus, the offers are contextual and backed by prescriptive recommendations. vEngage helps banks personalize their customers’ journey while improving ROI, meeting regulatory norms, and creating new revenue streams.
vEngage highlights personalization opportunities for customers. By digitizing these processes, banks can suggest relevant offers faster than before.
Your bank can benefit from:
Start delivering personalized campaigns in as little as 20 weeks from inception to launch
Present a unified, omnichannel environment for your customer using AI triggered decisions
Use analytics to create hyper-personalized interactions
Take the right action at the right time with data-backed real-time recommendations