Virtusa’s vCollect solution is an AI and data-driven customer collection experience that helps collections service personnel provide a complete contact and treatment strategy.

Virtusa’s Credit Decisioning solution helps banks reduce their reliance on external agencies for credit decisioning information by empowering them to use their own data to create internally developed risk score cards and dynamic lending models to predict delinquency, bankruptcy, and receivable collections without the need for an external agency.

Virtusa MyBank is designed to deliver well-integrated banking services that are accessible across mobile devices. The solution allows mobile banking to take a more central role for customers, driving increased loyalty and profitability for the business.

We believe banks can emerge stronger by making strategic choices right now around investing in automation from the front office to the back office, building AI capabilities, and enabling self-service capabilities for clients.

Virtusa provides intelligent process automation (IPA/RPA) services that deliver efficiencies for our clients across business functions from customer-facing front-office processes, to improving straight through processing, and increasing shared services capacity in focus areas like human resources, legal, finance and accounting.

To help banks address the demand, Virtusa has built a multi-part framework that combines business process and technology across payment assistance, deferred loan assistance, fee suppression, SBA PPP processing and foreclosure/repossession.