Solutions

Achieving Operational Agility Through Cloud Migration

Technology / Cloud / Healthcare Industry

With increasing needs for application modernization, DevOps, and adoption of data lakes from IoT and big data, virtual care is becoming commonplace. Cloud computing takes center stage in this new order as enhancements to security address the final areas of concerns payers and providers using cloud-based solutions for back-office needs. Healthcare migration to the cloud is necessary to adopt cloud solutions for sales and marketing, customer service, care management, provider network, finance, and analytics.

Virtusa’s Health Cloud Services integrates the entire patient care ecosystem into one unified platform. Our solution promotes collaboration among patients, providers, and payers to deliver more effective care while improving business processes that drive efficiency and cost savings. Our solution offers complete patient and member view, drives intelligent care collaboration, and helps engage patients, members, and caregivers on any channel and device. Our expertise in digital transformation assures accelerated implementation and reduced business complexities. Our expertise in cloud assessments, migration, and implementation along with leading partnerships with Amazon’s AWS, Microsoft Azure, IBM Bluemix, and others ensure successful deployment cloud technology.

Provider Lifecycle Management

Improve Provider Satisfaction with Virtusa's award winning PLM solution

Provider Lifecycle Management

Virtusa’s PLM is a unified platform that modernizes all aspects of your complex provider relationships. With PLM, managing provider relationships no longer needs to be an expensive, inefficient, and time-consuming process. Our innovative solution provides you with a 360-degree view that helps you make more informed decisions on the go.

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WCFS Rate Calculator

Price any product and ensure regulatory compliance and patient satisfaction with our healthcare pricing calculator

WCFS Rate Calculator

Workers Compensation Fee Schedule (WCFS) establishes the maximum dollar amount a health insurer can collect for injuries treatable under the Workers’ Compensation Act in the USA based on the patient’s location.

Enable and accelerate the adoption of healthcare insurance pricing tools on Salesforce with Virtusa. Our solution accelerators help you reduce implementation time while allowing you to use the calculated WCFS and U&C rates in any Salesforce application or call from an external application through an available REST API service.

Pharmacovigilance AE Solution

Achieve better Adverse Event (AE) reporting with our Pharmacovigilance AE Intake Processing technology

Pharmacovigilance AE Solution

Vigilance around drug safety incidents traditionally relied on a manual review of spontaneous Adverse Event (AE) reports. This means large teams of PV personnel are sifting through volumes of Adverse Event reports incurring unwarranted costs to the pharma industry.

Virtusa helps you fully automate processing throughout the PV intake value chain. Our solution integrates AE intake from multiple channels including email, fax, social media, and other channels by using optical character recognition (OCR) and Natural Language Processing (NLP) to normalize AE reports. Other key features include smart workflow management and automated assignment of cases. We leverage prescriptive analytics to offer suggestions on corrective action.

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Migration to Lightning experience

Virtusa's systematic approach of audit-migrate-enrich for migrating from Salesforce classic to lightning accelerates the cloud journey.

Migration to Lightning experience

Completing a successful migration to the latest and greatest Salesforce Lightning can feel like a complex task.

Virtusa can help you ace the migration with zero risks. We have delivered successful Lightning migrations through our three-step approach of Audit-Migrate-Enrich. We help you through the end-to-end process starting from running the Lightning readiness check tool and defining migration roadmap to providing ease of use by rebuilding processes using Lightning Process Builder. The intention is to make the cloud adoption as seamless as possible while offering an engaging user experience via rich yet simple Lightning interfaces and increased automation.

SAILS

Take agile project management to the next level with the Virtusa SAILS solution built on Salesforce

SAILS

Salesforce has had numerous product releases over the years – in fact, one of the USPs of Salesforce is the introduction of newer solutions and the elasticity of its capabilities. In such a changing environment, companies have to adopt an agile approach to project management to succeed in Salesforce implementations.

Virtusa’s SAILS helps you do just that. Our solutions skips through all the pomp and focuses on what needs to be delivered –accelerated adoption of Salesforce solutions. SAILS is optimized for Lightning Experience, and helps you Manage Projects, Epics, User Stories, Sprints, Builds and more from any device, Integrate deployment management directly with your user stories, sprints and builds, View real time and visualized metrics including burn down charts and other dashboards, and much more.

Application Modernization

Maximize ROI from current investments and innovate while optimizing costs.

Application Modernization

Every organization faces the challenge of fulfilling the duel mandate – maximize ROI from existing apps and innovate by adopting new apps spread across multiple technology portfolios. This necessitates a connected app ecosystem
that will help you engage with your customer in the best manner.

Virtusa’s Application Modernization Framework helps you modernize your app portfolio by systematically scoring each app across key focus areas – IT efficiency, business value, and customer value. The framework is adaptable and can be personalized for every organization based on its priorities and goals.

Database Modernization

Achieve high agility optimize costs with Virtusa's database services on the cloud

Database Modernization

Data is at the center of all of the strategic themes and critical to the success of any Digital agenda. However the biggest struggle with data projects is to keep pace with data growth and the speed of business with aging systems and flat IT budgets.

We enable companies to modernize data stores by moving them to the cloud. Our consulting offerings will help you rationalize your data assets and layout the data modernization roadmap. Additionally, our proven delivery methodology, expertise in AWS stack and a certified pool of global consultant base will migrate traditional RDBMS platforms including Oracle & SQL Server to Amazon Aurora or Amazon Redshift.

Cloud Managed Services

Bringing together and managing assets deployed across many public and private cloud environments

Cloud Managed Services

Virtusa cloud managed service offerings provide a single window service that brings together and manages assets deployed across public and private cloud environments. It provides end-to-end managed cloud services across applications, middleware and databases for greater operational agility, better IT governance and maximum RoI. Some of the services provided include service desk, support services, ,migration services and hybrid cloud solutions

All-Cloud Contact Center

Master the digital advantage and transform customer experience

All-Cloud Contact Center

Virtusa’s Cloud Contact Center solution helps bring true contact center transformation—one where the customer is at the center of every decision. This approach helps improve IVR response, boost agent performance, prioritize queues, enhance self-service, reduce wait and hold times, and augment agents’ skills.

The result is aimed at delivering a WOW customer experience at a fraction of the (legacy) costs.

We have partnered with some of the leading companies across the globe to plan, manage, and deliver cloud and digital engagement programs through AWS, Pega, Salesforce, and Heroku. We have vast experience in integrating nouveau technologies such as AI, IoT, robotics, and big data.

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