segment

Restaurants

Innovative digital transformation technologies for the restaurant industry

The more locations a restaurant has, the more difficult it is to maintain a consistent customer experience. Customers have high standards and expectations when it comes to food quality and delivery, and if disparities in quality and service exist in different locations across a franchise, then that restaurant's brand will take a hit. At the same time, restaurants also need to find ways to introduce new products to market to stay competitive without alienating any of their existing customer bases.

We have over two decades of experience helping the restaurant industry enhance their end-customer experience, improve top-line revenue, and optimize their operational expenditures by leveraging new and innovative technologies. Our solutions unify your brand, create customer loyalty, and provide extensive visibility into your operations.

Digital transformation expertise to accelerate product innovation across the supply chain.
  • Guest experience
    Our agile solutions enable superior guest experience through automation and digitization. We support end-to-end processes that will take your brand to the next level. 

  • Customer loyalty and rewards
    Our customer loyalty and rewards solution helps hospitality organizations with a dedicated focus on acquiring new customers and increasing market share.  ROI is the core metric for justifying digital marketing spend. Our loyalty and rewards solution helps enterprises ensure that customers are engaging with the brand and returning, which is critical to future growth.  

  • Travel system modernization solutions
    Our travel system modernization solutions help transform your organization digitally. Rolling out new business models requires agile core processing systems and a robust platform to enable new product innovation. We partner with global organizations to re-imagine large, inflexible systems by introducing new technology and operations to reduce inefficiencies, leakages, and improves compliance.

  • Digital strategy and transformation
    Our digital strategy and transformation expertise offers the consulting and technology solutions you need to dramatically improve the guest journey from research to arrival to loyal return.  We create intuitive solutions that empower customers, brands, and their service representatives to interact seamlessly across channels and devices.

  • Analytics and data management
    Our analytics and data management solution helps dramatically improve business intelligence by integrating your data to drive new understandings and develop deeper insights. We’ll help leverage powerful predictive models to put cloud-based, multi-dimensional data to work for you.
Restaurant Technology Solutions

Solutions

We help tap the opportunity to reimagine the future beyond connectivity with connected experiences across customer touchpoints and services, digitalized operations, and business models to drive exponential growth and time to market.

Where global leaders turn for travel and hospitality business transformation

Working with organizations to help them modernize core systems, transform business, and disrupt their markets with game-changing technologies.

WHITE PAPER

Leveraging genAI in SRE


Misnad Haque & Inderjeet Singh Aidhi
 

Find out what Virtusa can do for you

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