Innovative Technologies and Strategies to Help Process Manufacturers Boost Productivity

Virtusa / Manufacturing / Process Manufacturing

Process manufacturing complexity is increasing exponentially with the advent of digital technologies. Already covering a wide range of sections with varying demands, markets, products, and customer profiles, manufacturing firms are realizing that they need to implement innovative technology and solutions to handle the new complexities of product development, customer needs, and changing market landscapes. in order to enhance business agility, improve supply-chain efficiencies, and optimize customer experiences. they need to adopt solutions such as:

At Virtusa, we have over 20 years of experience innovating for and empowering process manufacturers in a number of regions across multiple product lines such as plastics, industrial chemicals, and agriculture.

 

Virtusa’s manufacturing practice offers business solutions and consulting to improve productivity and customer experience.

Improving Supply Chain Efficiencies

Significant cost reduction though digital transformation

Improving Supply Chain Efficiencies

Our supply chain solution strategy supports even the most advanced production lines. Instead of focusing on cutting costs, we help you implement solutions that foster revenue growth and monetize fulfillment and distribution operations. By helping you design and operate smarter supply chains that optimize your inventory and asset utilization, we make your supply chain operations more transparent, leading to customer satisfaction and financial success. Other features of our supply chain strategy include providing an omnichannel customer experience and enhancing organizational responsiveness through network resiliency.

After Market Services

Achieve competitive edge with After Market Services

After Market Services

Virtusa’s After Market services enable manufacturers to increase revenue and service base. We help manufacturers achieve business advantages on repairs, upgrades, reconditioning, inspections, day-to-day maintenance, technical consultation, and training. With our solutions, you can overcome myriad challenges, such as multiple SKUs and inconsistent demand across product lines that severely affect aftermarket service strategies.

Omni-channel Customer Experience

Single platform delivering seamless and consistent experience across touchpoints

Omni-channel Customer Experience

Our omnichannel customer experience strategies help improve customer retention. We deliver in-store personalization and sophistication by integrating digital and physical experiences. Customers shop using multiple channels, such as brick-and-mortar, online, and mobile, and manufacturers, retailers, and distributors alike have to ramp up their omnichannel strategies to keep their customers coming back. A seamless experience is the basic demand now. Because of the traditional channel-centric inventory silos, delivering a unified experience is quite challenging. With customer loyalty waning, immediacy, personalization, and accessibility should be your top priorities.

Prescriptive Maintenance Solution

An integrated desktop and mobile solution providing a unified view of otherwise disconnected systems.

Prescriptive Maintenance Solution

Virtusa’s prescriptive maintenance solution built on the Pega platform is a fully integrated back-end system that makes daily work life easier for front-end users and provides faster outcomes. We understand that mobile offline capabilities are critical to everyday business users. With our solution, you can address production facility demands like machine breakdown, delayed resolution of issues, poor product quality, and dissatisfied clients, thereby improving productivity.

Field Service Management

Pega based integrated solution to manage end to end process

Field Service Management

Field service management is a Pega-based solution that improves productivity, efficiency, and customer satisfaction. It’s an integrated mobile workforce that manages the whole process from the first call to the final resolution, minimizing delay. Assigning tasks and monitoring and controlling service technicians have become complex tasks because of unpredictable changes, miscommunications, delays, and incorrect information. Our solution addresses these challenges and improves overall business performance.

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