Applying innovative technologies to help manufacturers boost productivity

Process manufacturing complexity is increasing exponentially with the advent of digital technologies. Already covering a wide range of sections with varying demands, markets, products, and customer profiles, manufacturing firms are realizing that they need to innovate to handle the new complexities of product development, customer needs, and changing market landscapes. To do that they need to adopt solutions such as best of industry 4.0, industrial internet, IoT, and edge computing-based technologies in order to enhance business agility, improve supply-chain efficiencies, and optimize customer experiences. At Virtusa, we have over 20 years of experience innovating for and empowering process manufacturers in a number of regions across multiple product lines such as plastics, industrial chemicals, and agriculture.

Virtusa’s manufacturing practice offers business solutions and consulting that will have an impact on business outcomes, with a focus on productivity and customer experience.

Improving Supply Chain Efficiencies

Significant cost reduction though digital transformation

Improving Supply Chain Efficiencies

Our supply-chain solution strategy supports even the most advanced production lines. Instead of focusing on cutting costs, we help you implement solutions that foster revenue growth and monetize fulfillment and distribution operations. By helping you design and operate smarter supply chains that optimize your inventory and asset utilization, we make your supply chain operations more transparent, leading to positive customer satisfaction and financial success. Other features of our supply chain strategy include providing an omni-channel customer experience and enhancing organizational responsiveness through network resiliency.

After Market Services

Achieve competitive edge with After Market Services

After Market Services

Virtusa’s After Market solutions enable manufacturers to increase revenue and service base. We help manufacturers achieve business advantage on repairs, upgrades, reconditioning, inspections and day-to-day maintenance, technical consultation and training. With our solutions, you can overcome a myriad of challenges such as multiple SKUs and inconsistent demand across product lines which severely affects aftermarket service strategies.

Omni-channel Customer Experience

Single platform delivering seamless and consistent experience across touchpoints

Omni-channel Customer Experience

Our omni-channel strategies help improve customer retention. We deliver in-store personalization and sophistication by integrating digital and physical experiences. Customers shop using multiple channels, such as brick-and-mortar, online and mobile and manufacturers, retailers and distributors alike have to ramp up their omni-channel strategy to keep their customers coming back. A seamless experience is the basic demand now. Due to the traditional channel-centric inventory silos, delivering a unified experience is quite challenging. With customer loyalty waning thin, immediacy, personalization, and accessibility should be your top priority.

Prescriptive Maintenance Solution

An integrated desktop and mobile solution providing a unified view of otherwise disconnected systems.

Prescriptive Maintenance Solution

Virtusa’s prescriptive maintenance solution built on Pega platform is a fully integrated back end systems to front end users makes daily work life easier and provide faster outcomes. We understand the mobile offline capabilities are critical to the everyday business users. With our solution, you can address the production facility demands like machine breakdown, delayed resolution of issues, poor product quality and dissatisfied clients thereby improving the productivity.

Field Service Management

Pega based integrated solution to manage end to end process

Field Service Management

Field service management is a Pega based solution that improves productivity, efficiency and customer satisfaction. It’s an integrated mobile workforce that manages the whole process from the first call to the final resolution minimizing delay. Assigning tasks, monitoring and controlling service technicians has become a complex task due to unpredictable changes, miscommunications, delays and incorrect information. Our solution addresses these challenges and improves the overall business performance.

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Virtusa Corporation
132 Turnpike Road
Suite 300,
Southborough, MA 01772