Cable MSOs have undergone a major transformation from simple TV distribution to personalized bundles of quad-play services, placing great strain on their legacy back-office systems. Now, Industry consolidation and intense competition from Over-The-Top (OTT) players is forcing them to innovate around mobility, cloud-based applications, and connected homes. Additionally, advanced competitors such as Apple and Amazon are making them provide a far richer customer experience.
Virtusa’s digital engineering and omnichannel transformation solutions help MSOs simplify their network architecture and deliver greater automation for their orchestration platforms. Leveraging our agile, innovative cloud solutions, we empower MSOs with advanced analytics and customer insights, accelerating system migrations to next generation platforms, and modernizing new services delivery platforms. Our AI-driven, intelligent business process automation solutions help MSOs improve performance significantly through consolidated customer views and proactive service management. We ensure that you have the bandwidth and service scalability that is essential to embrace new markets and improve business agility.