We help tap the opportunity to reimagine the future beyond connectivity with connected experiences across customer touchpoints and services, digitalized operations, and business models to drive exponential growth and time to market.
Digital Self Care
Empower customers to self-install, test, diagnose and resolve issues with our AR and AI-powered chatbot integrated with APIs
Improve engagement with a dynamic, unified view of subscriber profile with micro-segmentation, providing predictions and recommendations on customer ARPU, CLV, churn, NPS, and customer satisfaction index.
Improve buyer journeys using an AI-driven conversational digital wall with facial recognition, lift and learn, and product simulation features
Ensure efficient billing by integrating multiple billing systems, automating reconciliations, and providing an interactive and visually (video) enhanced experience
Drive customer loyalty by providing contextual, real-time, targeted offers across brands and campaigns using a cloud-based CSP platform that integrates with multiple retail brands
Access the best of solutions pre-integrated with digital providers, and adjacent marketplace players for single identity, product bundles, and offers
Next-Gen Contact Center
Offer superior customer service with insights-driven operations and smart business widgets with our cognitive compute-based contact center solution
Digital Experience Layer
Enable consistent omnichannel experience and seamless handoffs across customer touchpoints using our unified platform with standard microservice APIs
Intelligent Business Process Automation
Automate 60+ processes across the contact center, billing, network rollout, network operations, service, and order fulfillment operations