Achieving Operational Agility Through Cloud Migration

With increasing needs for application modernization, DevOps, and adoption of data lakes from IoT and big data, virtual care is becoming commonplace. Cloud computing takes center stage in this new order as enhancements to security address the final areas of concerns payers and providers using cloud-based solutions for back-office needs. Healthcare migration to the cloud is necessary to adopt cloud solutions for sales and marketing, customer service, care management, provider network, finance, and analytics.

Virtusa’s Health Cloud Services integrates the entire patient care ecosystem into one unified platform. Our solution promotes collaboration among patients, providers, and payers to deliver more effective care while improving business processes that drive efficiency and cost savings. Our solution offers complete patient and member view, drives intelligent care collaboration, and helps engage patients, members, and caregivers on any channel and device. Our expertise in digital transformation assures accelerated implementation and reduced business complexities. Our expertise in cloud assessments, migration, and implementation along with leading partnerships with Amazon’s AWS, Microsoft Azure, IBM Bluemix, and others ensure successful deployment cloud technology.

 

Provider Lifecycle Management

Improve Provider Satisfaction with Virtusa's award winning PLM solution

Provider Lifecycle Management

Virtusa’s PLM is a unified platform that modernizes all aspects of your complex provider relationships. With PLM, managing provider relationships no longer needs to be an expensive, inefficient, and time-consuming process. Our innovative solution provides you with a 360-degree view that helps you make more informed decisions on the go.

WCFS Rate Calculator

Price any product and ensure regulatory compliance and patient satisfaction with our healthcare pricing calculator

WCFS Rate Calculator

Workers Compensation Fee Schedule (WCFS) establishes the maximum dollar amount a health insurer can collect for injuries treatable under the Workers’ Compensation Act in the USA based on the patient’s location.

Enable and accelerate the adoption of healthcare insurance pricing tools on Salesforce with Virtusa. Our solution accelerators help you reduce implementation time while allowing you to use the calculated WCFS and U&C rates in any Salesforce application or call from an external application through an available REST API service.

Pharmacovigilance AE Solution

Achieve better Adverse Event (AE) reporting with our Pharmacovigilance AE Intake Processing technology

Pharmacovigilance AE Solution

Vigilance around drug safety incidents traditionally relied on a manual review of spontaneous Adverse Event (AE) reports. This means large teams of PV personnel are sifting through volumes of Adverse Event reports incurring unwarranted costs to the pharma industry.

Virtusa helps you fully automate processing throughout the PV intake value chain. Our solution integrates AE intake from multiple channels including email, fax, social media, and other channels by using optical character recognition (OCR) and Natural Language Processing (NLP) to normalize AE reports. Other key features include smart workflow management and automated assignment of cases. We leverage prescriptive analytics to offer suggestions on corrective action.

All-Cloud Contact Center

Master the digital advantage to transform your customer experience

All-Cloud Contact Center

Virtusa’s Cloud Contact Center Solution helps bring true contact center transformation where the customer is at the center of every decision. This approach helps Improve IVR response, boost agent performance, prioritize queues, enhance self-service, reduce wait and hold times, and augment agent’s skills.

The goal is to deliver WOW customer experience at a fraction of the (legacy) costs. We partner with leading companies across the globe to plan, manage, and deliver cloud and digital engagement programs through AWS, Pega, Salesforce, Heroku, and more. Our vast experience in integrating nouveau technologies such as AI, IoT, robotics, and big data ensures that you master the digital advantage to transform your customer experience.

Migration to Lightning Experience

Accelerate the cloud journey with a systematic approach for migrating from Salesforce Classic to Lightning

Migration to Lightning Experience

Completing a successful migration to the latest and greatest Salesforce Lightning can feel like a complex task.

We help companies like yours ace migration with zero risks. We have delivered successful Lightning Migrations through our three-step approach of Audit-Migrate-Enrich. We help you through the end-to-end process starting from running lightning readiness check tool and defining migration roadmap to providing ease of use by rebuilding processes using Lightning Process Builder. The intention is to make the cloud adoption as seamless as possible while offering an engaging user experience via rich and simple lightning interfaces with increased automation functionality.

SAILS

Take agile project management to the next level with our SAILS solution

SAILS

Salesforce has had numerous product releases over the years. In fact, one of the USPs of Salesforce is the introduction of newer solutions and the elasticity of its capabilities. In such a changing environment, companies have to adopt an agile approach to project management to succeed in Salesforce implementations.

Virtusa’s SAILS helps you do just that. Our solutions skips all the pomp to focuses on what you need to deliver, accelerated adoption of Salesforce solutions. SAILS is optimized for Lightning Experience and helps you manage projects, epics, user stories, sprints, builds, and more from any device. Integrate deployment management directly with your user stories, sprints, and builds. View real-time and visualized metrics including burndown charts, other dashboards, and much more.

Application Modernization

Maximize ROI from current application investments and innovate while optimizing costs.

Application Modernization

Every organization faces the challenge of fulfilling the dual mandate of maximizing ROI from existing applications and innovating by adopting new applications spread across multiple technology portfolios. This necessitates a connected application ecosystem that will help you engage with your customers.

Virtusa’s Application Modernization Framework helps you modernize your application portfolio by systematically scoring each application across key focus areas including IT efficiency, business value, and customer value. The framework is adaptable and personalized for every organization based on its priorities and goals.

Database Modernization

Achieve high agility and optimize costs with our cloud database services

Database Modernization

Data is at the center of all of the strategic themes and is critical to the success of any digital agenda. The biggest struggle with data projects is to keep pace with data growth and the speed of business on aging systems with flat IT budgets.

We enable companies to modernize data stores by moving them to the cloud. Our consulting offerings will help you rationalize your data assets and layout the data modernization roadmap. Our proven delivery methodology, expertise in AWS stack, and a certified pool of global consultant base will migrate traditional RDBMS platforms including Oracle and SQL Server to Amazon Aurora or Amazon Redshift.

Cloud Managed Services

Bring together and manage assets across multiple public and private cloud environments

Cloud Managed Services

Our cloud managed service offerings provides a single window service that brings together and manages assets deployed across public and private cloud environments. It offers end-to-end managed cloud services across applications, middleware, and databases for greater operational agility, improved IT governance, and maximum ROI. Some of the services include service desk, support services,migration services, and a hybrid cloud solution.