Enabling transformational outcomes in a highly competitive market

Compared to other industries, the aerospace and defense industry deals with a complex value chain. Businesses are struggling to cope with high lead times and heavy capital expenditures, and they need leading-edge manufacturing solutions, comprehensive aftermarket services, and innovative financial solutions to remain competitive and profitable. Aerospace and defense firms also need accurate forecasts of business demands and technology trends to plan for capability and capacity. To do so, they need to adopt new-age, digital solutions such as industrial internet, cloud and edge computing, IoT, and the use of big data in order to stay ahead of their competition. At Virtusa, we have more than 10 years of experience in helping organizations operating in the aerospace and defense sectors to deliver superior customer experience and improve overall business performance.

Virtusa’s manufacturing practice offers business solutions and consulting to improve business outcomes with a focus on productivity and customer experience.

Improving Supply Chain Efficiencies

Significant cost reduction though digital transformation

Improving Supply Chain Efficiencies

Our supply chain solution strategy supports even the most advanced production lines. Instead of focusing on cutting costs, we help you implement solutions that foster revenue growth and monetize fulfillment and distribution operations. By helping you design and operate smarter supply chains that optimize your inventory and asset utilization, we make your supply chain operations more transparent, leading to customer satisfaction and financial success. Other features of our supply chain strategy include providing an omnichannel customer experience and enhancing organizational responsiveness through network resiliency.

Aftermarket Services

Achieve a competitive edge with aftermarket services

Aftermarket Services

Virtusa’s aftermarket solutions enable manufacturers to increase revenue and service base. We help manufacturers achieve business advantages on repairs, upgrades, reconditioning, inspections, day-to-day maintenance, technical consultation, and training. With our solutions, you can overcome myriad challenges, such as multiple SKUs and inconsistent demand across product lines, that severely affect aftermarket service strategies.

Omnichannel Customer Experience

Single platform delivering seamless and consistent experience across touchpoints

Omnichannel Customer Experience

Our omnichannel strategies help improve customer retention. We deliver in-store personalization and sophistication by integrating digital and physical experiences. Customers shop using multiple channels, such as brick and mortar, online, and mobile, and manufacturers, retailers, and distributors alike have to ramp up their omnichannel strategies to keep customers coming back. A seamless experience is a basic demand now. Traditional channel-centric inventory silos make delivering a unified experience quite challenging. With customer loyalty waning, immediacy, personalization, and accessibility should be your top priorities.

Prescriptive Maintenance Solution

An integrated desktop and mobile solution providing a unified view of otherwise disconnected systems

Prescriptive Maintenance Solution

Virtusa’s prescriptive maintenance solution built on the Pega platform is a fully integrated back-end system that makes daily work life easier for front-end users  and provides faster outcomes. We understand that mobile offline capabilities are critical to everyday business users. With our solution, you can address production facility demands like machine breakdown, delayed resolution of issues, poor product quality, and dissatisfied clients, thereby improving productivity.

Field Service Management

Pega-based integrated solution to manage end-to-end processes

Field Service Management

Field service management is a Pega-based solution that improves productivity, efficiency, and customer satisfaction. It’s an integrated mobile workforce that manages the whole process from the first call to the final resolution, minimizing delay. Assigning tasks and monitoring and controlling service technicians have become complex tasks because of unpredictable changes, miscommunications, delays, and incorrect information. Our solution addresses these challenges and improves overall business performance.

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Virtusa Corporation
132 Turnpike Road
Suite 300,
Southborough, MA 01772