The last five years for the telecommunication and media industries have seen challenges mount for communication service providers (CSPs). Given this backdrop, CSPs are on the lookout for new service opportunities that can offer competitive advantage while generating newer sources of revenue. In his article published on TMCnet.com's Blockchain community portal, Manmohan Panda, Senior Director, Communications Solutions, Virtusa writes about how Blockchain combined with analytics and machine learning can transform billing for CSPs.