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Succeeding in uncertain times

with technology innovation

 

 

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The pandemic has brought unprecedented changes in the healthcare system – it has created new challenges and highlighted the vulnerabilities. It has also acted as a trigger for needed IT reforms, forcing many Payers to be much more open to launch, learn, and re-launch digital initiatives.

Virtusa is a trusted partner of 8 of the top 10 payers in the US, including Cigna. We work with our clients to help them unleash the full potential of technology and make healthcare simple, affordable, predictable and create a better future together.

With our digital engineering heritage and technology innovation, we’ve helped several healthcare and life sciences companies to reduce operational costs, become agile, humanize patient care, and respond at pace to a disruptive healthcare ecosystem. 

2000+ Healthcare Specialists

Successful Partnerships with 8 of the 10 Top US Payers

Collaborating with 6 of top 15 pharmaceutical companies

Award-winning solutions for healthcare

Collaborating with top 15 medical devices companies and distributors 

Successful partnerships with 8 of 10 top US payers

HITRUST CSF® Certification

Our Partners

Virtusa teams with word-class partners to bring technology solutions that drive your business forward    

12 key tenets to enhance your technology quotient

 

 

Digital Transformation Studio

Gain over 30% improvement compared to other digital transformation approaches by unlocking the power of digital

Quality Engineering

Experience over 80% reduction in the production of non-functional issues and unmatchable operational efficiencies

DevOps and Agile methodology

Reduce operational costs and ensure seamless, efficient, and faster delivery across the value chain

Legacy Modernization

Transform your business based on three unique dimensions of business value, IT efficiency, and cloud suitability

Salesforce solutions

Deliver the best outcome for every patient with our smart healthcare solutions powered by the Salesforce technology

Pega Smart Claims Engine

Unleash productivity and value at every point in the claims process with intelligent claims processing

Member Experience

Improve your Net Promoter Score and your top-line revenue by strategically investing

Application Portfolio Rationalization

Drive out extra costs and curb inefficiencies in the application ecosystem by streamlining the portfolio of applications

CMS Interoperability and Patient Access

Achieve coordinated care, improve health outcomes, and reduce costs along with fast-tracked implementation of interoperability rules

Master Data Management services

Maintain a single source of truth with high-quality, granular data and experience insights-driven decision-making

Payers Analytics

Optimize payer performance across efficiency, quality, and costs by leveraging predictive analytics

Pega Modernization

Re-engineer Pega applications to accelerate business benefits aligned to technical upgrades with Triple R

Success stories

Virtusa partners with HealthFirst to enhance operational efficiencies

Virtusa leveraged client's Operational Data Store (ODS) platform, built on Amazon S3, and Amazon Aurora PostgreSQL to ingest data into an Amazon Redshift data mart using PySpark ETL.

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Virtusa helps a leading US health insurance provider to significantly reduce the call handling time (AHT) by 20% for a major customer service application

Virtusa implemented its Recon, Refactor, Replatform (Triple R) methodology to upgrade the Pega platform and re-engineer the legacy applications for a leading US health insurance provider.
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Health services organization saves USD 35 million by establishing a Robotics Center of Excellence(CoE)

Virtusa worked closely with the client to build a robotics CoE model that helped institutionalize their RPA program.

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Virtusa participates in cloud center of excellence for leading American health services organization

Virtusa's participation in cloud center of excellence helps client architect and migrate to HIPAA-compliant cloud infrastructure for variety of use cases.

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Our Perspectives

Tech Talk

The evolution of cloud data strategies for healthcare payers

Watch our discussion with Vinesh Kolpe, head of Core Platforms and Data Strategy at Magellan Health and a pioneer in leveraging data on the cloud, and Manu Swami, Sr. Vice president, Healthcare and Life sciences at Virtusa, on their experiences in cloud data transformation and the importance of cloud for healthcare payers. 

White paper

Thrive beyond COVID-19 by transforming your claims

The current claims platform faces discrepancies in timeliness, process efficiency, and accuracy to understand the regulatory guidelines of COVID-19. This white paper delves into how claims modernization helps payers attain agility, faster time to market, drive innovation, and augment enterprise growth.

White paper

How to improve the odds of success with your technology investments

Create a great user experience by leveraging analytics, getting users involved, and hiring empathetic designers. To learn more, read the white paper.

White paper

Healthcare interoperability for consumer engagement

In this white paper, we share how data interoperability helps make data more traceable and empowers patients and providers to make more informed healthcare decisions at lower cost to the healthcare system

White paper

Intelligent Digitization of Appeals & Grievances

Download the white paper to explore how business process engineering combined with emerging technologies can help payers adopt and move quickly to a new paradigm of digitized A&G processing.

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