Virtusa named top-three
service provider
in HFS Top 10

Pegasystems Services 2021 Report



Banking and financial services. Transportation and logistics. Healthcare and life sciences. Manufacturing. 

These industries and others are at a crossroads as modern challenges permanently reshape global economies and workforces. For over 18 years, the Virtusa and Pegasystems partnership has been helping clients respond dynamically to change, helping them transform challenges into opportunities.

Now a leading industry analyst, HFS Research, has recognized Virtusa among the top Pegasystems solutions providers in its just published report, HFS Top 10: Pegasystems Services 2021 Report – now available for download.

To develop the report,  HFS assessed and scored service providers through a combined evaluation of organizational scale and support, market experience and growth, breadth of services and geographic capabilities, differentiated offerings, business transformation delivery, vision/roadmap of enhancing Pegasystems offerings, and direct client feedback.

For example, one client said Virtusa is “very collaborative and a true partner.” Another commented that Virtusa is “very keen to ensure the success of the engagements.”

Ranked third overall in the report, Virtusa’s recognition derived from a combination of positive customer feedback, innovative capabilities, and superior performance execution. And there are a wide range of successful use cases across clients and industries. From Virtusa’s vEngage solution built on the Pega Customer Decision Hub enabling a major financial services company to anticipate customer needs, to Virtusa’s Triple R methodology and PegaCloud helping a large healthcare company reduce debt by 60%, the partnership continues to help clients realize their vision.

Through close collaboration and a shared vision for our clients, Virtusa and Pega have built a solid foundation for continued success and growth together. The leadership recognition from HFS is a testament to this strong partnership.


Download your copy of the HFS Top 10: Pegasystems Services 2021 Report

About the HFS Pega Services Report
The inaugural HFS Pega Services Top 10 2021 report assesses the dynamics across the emerging Pega ecosystem. HFS based this Top 10 research on interviews with 34 enterprise services clients from the Global 2000, which were asked specific questions about the innovation and execution performance of the service providers assessed. The report examines 12 service providers across a defined series of innovation, execution, and voice-of-the-customer criteria and highlights the overall rankings for all participants and the leaders for each sub-category.