The Forrester Wave™ Digital Process Automation Service Providers, Q3 2020
Alongside an evaluation of the 13 most significant providers, the report also provides context as to how the economic effects of the current health crisis have revealed “the need for a more comprehensive approach to process automation,” and what attributes that DPA service provider customers should look for in a provider’s capabilities and offerings.
Describing Virtusa, the report states, “Virtusa is a technology and delivery rock star. While Virtusa demonstrated strengths in multiple evaluation areas, it’s hard to ignore its core technology expertise. Virtusa leads process automation projects with a methodology to align delivery with application modernization. Its methodology assesses the existing technology landscape and includes enterprise architects in the delivery process to ensure technology alignment. Virtusa’ s technical strengths are widely recognized among DPA software providers, and it has actively participated in core engineering efforts with Pega and multiple low-code platforms."
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