Alongside an evaluation of the 13 most significant providers, the report also provides context as to how the economic effects of the current health crisis have revealed “the need for a more comprehensive approach to process automation,” and what attributes that DPA service provider customers should look for in a provider’s capabilities and offerings.
Describing Virtusa, the report states, “Virtusa is a technology and delivery rock star. While Virtusa demonstrated strengths in multiple evaluation areas, it’s hard to ignore its core technology expertise. Virtusa leads process automation projects with a methodology to align delivery with application modernization. Its methodology assesses the existing technology landscape and includes enterprise architects in the delivery process to ensure technology alignment. Virtusa’ s technical strengths are widely recognized among DPA software providers, and it has actively participated in core engineering efforts with Pega and multiple low-code platforms."
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