Digital Themes

Assessing and optimizing the business, technical, and process aspects of the organization to drive superior efficiencies

When thinking about operations transformation, many organizations will jump directly to RPA to automate manual processes. At Virtusa, we take a more holistic view of operations transformation, assessing and optimizing the business, technical, and process aspects of the organization to drive superior efficiencies.

Alignment of the organization, its goals, and the metrics used to measure its success are the cornerstones of a successful, sustainable transformation project.  Process re-engineering, or removing unnecessary steps before beginning to automate, is an important part of our approach to efficiency gains.

The technology estate that supports operations is equally as important to assess.  Within Virtusa’s Operation Transformation solution, we look at opportunities for application portfolio rationalization, platforming, and cloud migration.

When optimizing operations, we leverage our rich technology heritage to extend the removal of manual processes through robotics to artificial intelligence and machine learning to achieve second-order effects of efficiencies.

Process and Costs Transformation

Virtusa has a rich heritage of building business automation solutions, from business process automation to robotics automation to modern solutions built on AI and machine learning. 

Process and Costs Transformation

Virtusa has a rich heritage of building business automation solutions, from business process automation to robotics automation to modern solutions built on AI and machine learning.  Our consulting teams are expert at bridging the ‘strategy-to-execution gap’, rapidly moving from operational analysis and solutioning to execution and benefits realisation.  We take a holistic view of costs transformation, avoiding the ‘hammer looking for a nail’ trap of so many automation programmes, instead looking at operations from end to end to understand the key levers that drive out costs.  These include:

– Leveraging emerging, proven digital technologies such as AI and Machine Learning to accelerate costs transformation, augmenting traditional technologies

– Lowering the costs of change through IT transformation

– Rationalizing products and services to the most profitable mix, and re-thinking our clients’ product service models to drive out complexity and waste

– Re-engineering processes, combining lean methods with industry domain expertise

– Assessing and recommending location strategies including offshoring