Our sustainability program is based on the following core elements: health and safety, environment (Code Green), business continuity management, information security, labor standards and diversity, anti-bribery and corruption, and management engagement and social impact. Our sustainability program is backed by relevant certifications, policies, and employee training for these core areas. This includes certification for OHSAS 18001:2007 (health and safety), ISO 14001:2015 (environmental management), ISO 22301:2012 (business continuity), and ISO 27001:2013 (information security).
The significant environmental aspects of our business operations are managed through Code Green, our environmental management system. We have set metrics to monitor and target the reduction of GHG emissions, energy usage, and water usage. We also recycle e-waste, paper, and plastic. We believe that this transparency and reporting has enabled us to improve our sustainability program continuously. As such, our emissions data for scopes 1, 2, and 3 have limited assurance under ISAE3000 from Ernst & Young. In addition, we report our emissions to the Carbon Disclosure Project (CDP), Climate Change program, and the Supply Chain program. In 2018, we received a performance rating of “B” (Management band), which is higher than the general average (B-) and the North American regional average (C). Our Supplier Engagement Rating for 2018 was “A-”.
Our goal is to provide a work environment that values diversity and innovation while providing learning opportunities for our team members so that they have the skills and knowledge to play the leadership roles to support our long-term goals. As a result, we have implemented multiple training programs including the Global One Leadership Program, Launchpad, Management Development Programs, and the Women in Leadership Program.
We see increased focus on supply chains and responsible sourcing. Therefore, we seek to engage with our supply chain to ensure that suppliers follow internationally accepted standards on human rights, labor, the environment, and business ethics. This is done through our Supplier Guidelines and the Supplier Sustainability Survey.
We focus on strategic corporate social responsibility (CSR) projects that provide long term value. Our CSR pillars—Campus Reach, Digital Reach and Tech Reach—focus on creating positive social impact through technology. Through Campus Reach we partner with academia to nurture the next generation of IT professionals through curriculum development, internships, and mentoring. Through Digital Reach, we aim to create a digitally inclusive society by IT-enabling communities. As a result, we helped set up a Digital Learning Center (DLC) for war rehabilitees in Sri Lanka as well as several IT labs for rural schools in India and Sri Lanka. Through Tech Reach, we have developed multiple software solutions such as the Sahana Disaster Management System, Rehabilitation Management System and the 117 Disaster Management App that provide social benefit.
We also support initiatives that protect the environment. For example, we have signed an MOU with Biodiversity Sri Lanka to partner in a forest restoration program, which aims to restore 10 hectares of degraded land in the Kanneliya Forest Reserve. The project will be carried out under the guidance of the Forest Department Sri Lanka and the technical expertise of the International Union for Conservation of Nature (IUCN).