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Role: Architect
Skill: Salesforce Specialist
Experience : 10-13 Years
· 10+ years of experience as a Salesforce Specialist, consultant will be responsible for providing functional expertise covering all requirements during the Salesforce program lifecycles (Discovery, Design, Development, Configuration, Testing, Quality Assurance, Go Live, and post Go Live Support).
· He will be required to work with stakeholders to define requirements, customize the platform, and enable the users to get the most out of Salesforce. You will automate complex business processes, create reports and dashboards, and train users on Salesforce as well as customizing applications on the platform by using programmatic and declarative skills.
· Some of the key responsibilities would include the below,
ü Participate in scope definition and requirements gathering and ensuring that information provided to the project team is up to date and accurate.
ü Manage new user set-ups and deactivation, including transferring ownerships of accounts/contracts/opportunities.
ü Carrying out configuration of the applications and enhancements and providing support to resolve configuration defects.
ü Manage data integrity across systems, provide guidance on reports and dashboards and provide system and application management knowledge.
ü Defining and monitoring compliance with code check-in, backup/recovery, versioning processes and supporting integrations between Salesforce and other applications.
ü Creating Salesforce training material on Account, Contracts, Opportunities, Leads, case management, Activities, Reports and dashboards, and supporting the train the trainer initiative led by the Salesforce Product Manager.
Qualifications:
· Relevant college or University qualification to minimum of Bachelor’s Degree.
· Minimum of 4 years of job related experience in providing functional expertise covering all requirements during the Salesforce program lifecycles.
· Expertise in reports and analysis of complex customer and/or commercial data.
· Expert skills in data extraction, transformation and visual analytics.
· Experience in account/portfolio/client management.
· Ability to make commercial decisions that impact positively on both short and long term bottom line results, and drive unnecessary cost out.
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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