Salesforce Business Analyst
Additional Skills : 1. Proven experience as a Salesforce Business Analyst, Strong knowledge of the Salesforce platform and its features, Experience in business process analysis, requirements gathering, and solution design assitance.
2. Excellent communication and presentation skills, Ability to manage multiple stakeholders and projects simultaneously. Should have clear understanding on out-of-the-box features versus custom builds in Salesforce design principles.
3. Planning and prioritizing requirement with Product Owner, Coordination of different PODs, discussion and planning of cross functional requirement. Coordinate with project stakeholders and participate in the planning and execution of projects.
4. Collaborate with end-users to gather feedback and insights, ensuring the system meets their needs and identifying opportunities for Salesforce solutions.
5. Low code knowledge to Design, implement, and maintain Salesforce customizations, including role, profile, permission set, custom fields, page layouts, formula fields, validation rules, Flows. Document system configurations, data models, and core processes.
6. Conduct functional testing of Salesforce solutions, Support Preprod Testing and production promote readiness.(Go live readiness meeting/Post deployment steps etc)
7. Work closely with the Salesforce Administrator to support system configuration, maintenance, and user management, ensuring the platform meets business requirements and operates efficiently. Provide training and support to Salesforce users and manage user roles and security.
8. Stay current with Salesforce releases and leverage updates applicable to the organization.
Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.
Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar & Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.
Why would you not like to be part of this exciting and award winning team? Don’t listen to us, listen to our customers
(https://www.youtube.com/watch?v=JrDNtTLKkPc;&https://www.youtube.com/watch?v=MhzhZt1GJvM)
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000+ people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Job Description:
Role-Salesforce Business Analyst
Experience -8+years
Work location-Qatar
Must Have : Sales cloud, salesforce 10+ Exp
1. Proven experience as a Salesforce Business Analyst, Strong knowledge of the Salesforce platform and its features, Experience in business process analysis, requirements gathering, and solution design assitance.
2. Excellent communication and presentation skills, Ability to manage multiple stakeholders and projects simultaneously. Should have clear understanding on out-of-the-box features versus custom builds in Salesforce design principles.
3. Planning and prioritizing requirement with Product Owner, Coordination of different PODs, discussion and planning of cross functional requirement. Coordinate with project stakeholders and participate in the planning and execution of projects.
4. Collaborate with end-users to gather feedback and insights, ensuring the system meets their needs and identifying opportunities for Salesforce solutions.
5. Low code knowledge to Design, implement, and maintain Salesforce customizations, including role, profile, permission set, custom fields, page layouts, formula fields, validation rules, Flows. Document system configurations, data models, and core processes.
6. Conduct functional testing of Salesforce solutions, Support Preprod Testing and production promote readiness.(Go live readiness meeting/Post deployment steps etc)
7. Work closely with the Salesforce Administrator to support system configuration, maintenance, and user management, ensuring the platform meets business requirements and operates efficiently. Provide training and support to Salesforce users and manage user roles and security.
8. Stay current with Salesforce releases and leverage updates applicable to the organization.
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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