Analyze and map business processes using IBMs Business Process Mining tools and methodologies.
Identify opportunities for process improvements, cost reductions, and automation using data-driven insights.
Collaborate with cross-functional teams, including business stakeholders, data engineers, and process owners, to design and implement process improvement solutions.
Use data analytics and AI techniques to uncover process bottlenecks, inefficiencies, and areas for optimization.
Provide recommendations for process automation and help clients understand the benefits of intelligent process automation (IPA) and robotic process automation (RPA).
Support the deployment of IBMs Business Process Mining software, assisting with configuration, setup, and user training.
Prepare and deliver presentations to clients, summarizing process insights, improvement recommendations, and the overall impact on business performance.
Maintain up-to-date knowledge of the latest trends in process mining, process optimization, and automation technologies.
Required Skills and Experience:
Bachelors degree in Business Administration, Information Technology, Data Science, Engineering, or a related field.
Experience working with process mining tools (IBM or other solutions), process modeling, or business process analysis.
Strong understanding of business process management (BPM) principles and methodologies.
Familiarity with IBMs Business Process Management (BPM) and Automation platforms, such as IBM Automation Process Mining, IBM Robotic Process Automation (RPA), and IBM Cloud Pak for Automation, is a plus.
Proficiency in data analysis and visualization tools (e.g., Python, R, Tableau, Power BI).
Excellent problem-solving skills and ability to translate complex data into actionable business insights.
Strong communication and interpersonal skills to work with both technical and non-technical stakeholders.
Ability to work independently and as part of a team in a client-facing consulting environment.
Preferred Skills:
Knowledge of advanced analytics, machine learning, and AI techniques in business process optimization.
Experience in process automation, workflow management, or digital transformation projects.
Certification in BPM, Six Sigma, Lean, or similar process improvement methodologies.
Familiarity with cloud-based solutions and enterprise software applications.
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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