Senior Systems Administrator

Colombo, LK

Senior Systems Administrator - (CREQ151070)


Respond to system admin related jira support tickets.
Responsible for daily health check monitoring of all servers, virtualized environments, and the corporate domain
Health checks to include but not limited to event logs, CPU usage, disk space, patching, bug fixes, Microsoft Advisories, and Check 0365/AD Sync.
Ensure that all disaster recovery backup solutions are healthy and tested regularly for all systems in the Raleigh and Azure datacenters
Perform and respond to routine performance monitoring, event log monitoring and maintenance tasks on all servers using all available tools. (ArticWolf, Qualys, PDQ)
Perform scheduled preventative maintenance based on server schedules as well as gaining approval from the Change control board.
Ensure that all new users are properly licensed and setup prior to their company start date.
Escalation point for all system related incidents to include remediation, ensure communication, and root cause analysis. Will ensure that incidents are properly tracked in the team Incident Tracker Excel document.
Take primary ownership of Office365 administration to include, mail, teams, and eDiscovery requests including the clawing back of emails, prior to HR approval.
Ensure the creation, configuration, and administration of Azure virtual machines.
Create and maintain all system related documentation in confluence to include a Disaster Recover/Business Continuity plan.
Ensure resource redundancy with system related tasks in cases of vacation or time away from the office.
Provides timely availability/communication on system related issue after hours and on weekends as needed.
Work with security team on all Arctic Wolf related events and provide timelines on remediation
Identify time intensive tasks that could lend themselves to automation.

Primary Location

: LK-1-Colombo


: Full Time

Employee Status

: Individual Contributor

Job Type

: Experienced


: No

Job Posting

: 23/11/2022, 4:46:10 AM
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