Directory Services Engineer

Indianapolis, IN, US
 

Directory Services Engineer - (CREQ149677)

Description

The Directory Services team is responsible for the administration and operation of the Microsoft Active Directory AD and Radiant Logic Radiant One Virtual Directory Services VDS platforms. Directory Services will work with other IDM services to effectively create a solution to meet users and application owners needs. Troubleshooting across service offerings will be necessary as well as working with external 3rd party technical staff. The team is responsible for the design and execution of LCM security and product enhancement projects for the platform.
Services supported include:
Microsoft Active Directory AD
Radiant Logic Radiant One Virtual Directory Services VDS
Microsoft System Center Operations Manager SCOM
Microsoft System Center Configuration Manager SCCM
Azure Active Directory
Support requests and changes are tracked using ServiceNow. Being able to clearly and correctly document the issue troubleshooting steps completed, resolution and resolution classification is a critical and a core part of this role.
Following documented processes for known issues and troubleshooting undocumented processes for unknown issues is expected.
At least 1-2 years of experience with Active Directory
Good communication skills both written and verbal
Strong documentation skills both technical and for end-users
Ability to operate well in a team environment
Ability to operate in regulated business environment where compliance to government regulations is critically important
Proven ability to multi-task efficiently
Proven ability to effectively troubleshoot technology issues
Basic Windows Server knowledge
Basic Windows Server knowledge
Basic networking knowledge
Knowledge of directory services databases constructs
Knowledge of IP and Subnetting
Basic knowledge of LDAP and Kerberos
PowerShell command and scripting experience
Customer service skills both written and verbal
Ability to communicate professionally with multiple levels of responsibilities
Friendly and personable demeanor
Be a team player
Having the ability to multi-task efficiently
Must be fluent in English

Primary Location

: US-IN-Indianapolis

Schedule

: Full Time

Employee Status

: Individual Contributor

Job Type

: Experienced

Travel

: No

Job Posting

: 24/10/2022, 1:32:49 PM
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