Lead Consultant

Bangalore, KA, IN
 

Lead Consultant - (CREQ149202)

Description

JOB DESCRIPTION

Skill: Observability Engineer

Role / Tier: Senior Consultant/Tier 2

Job Description:

Responsibilities include:

  • Building and maintaining knowledge front to back of Application Infrastructures IT Service Management products, and then specializing in one or two of them
  • Maximizing the availability and performance of supported systems through optimized and automated plant management, ongoing problem management, and architecture reviews with dev-side peers
  • Reduction of the cost of support (hours of effort) through the elimination of operational issues, optimization and automation of tasks, development of operational tools and driving client self-service to minimize constraints
  • Identification and prioritization of technical debt that is impacting client developer productivity, reliability or the efficiency of the ops team
  • Complex troubleshooting in a Linux environment
  • Consult with clients (the Firms internal development community, IT service practitioners) to maximize their productivity, including troubleshooting the issues they have using the departments products
  • Minimizing the escalation rate to the dev-side product delivery team members to ensure the department has the greatest possible flow of feature delivery
  • Being operationally responsive, including sharing on-call rotation with the rest of the global team (with a time-off in lieu system)
  • Required Qualifications / Skills
  • Strong Linux troubleshooting skills
  • Task automation experience in any programming language
  • Practical experience of at least one pillar of observability (metrics, logs or traces)
  • Exhibit working knowledge in at least ONE of the following areas
  • SQL
  • REST services (API)
  • Load balancing and networking
  • Performance troubleshooting and resolution
  • Confident collaboration skills
  • Desired Skills
  • Python development for task automation
  • Experience with site reliability engineering practices, like service level objectives (SLOs), error budgets, blameless postmortems, toil reduction
  • Prior experience creating operational dashboards (Splunk, Grafana, etc)
  • Experience administering and/or supporting ServiceNow

Qualifications:

BE or BTech or MCA or Any other bachelors Degree with four years of relevant experience.

About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 21,000 people globally that cares about your growth -- one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Primary Location

: IN-KA-Bangalore

Schedule

: Full Time

Employee Status

: Individual Contributor

Job Type

: Experienced

Travel

: No

Job Posting

: 21/10/2022, 5:49:36 AM
Apply Now Back to Results Return to Job Search

Apply Now

Are you the right fit for this role? Please submit you application and resume/CV and we will be in touch.

Resume

Required, maximum file size is 512KB, allowed file types are doc, docx, pdf, odf, and txt

Currently selected file:

Apply Now

Are you the right fit for this role? Please submit you application and resume/CV and we will be in touch.
Please ensure all fields have been filled.

Your Information

Upload your Resume*

Please note only files with .pdf, .docx or .doc file extensions are accepted.

Max file weight: 512KB.

Please attach your resume, ensure it is in the correct format and smaller than 512KB.

×