Consultant

Chennai, TN, US
 

Consultant - (CREQ148864)

Description

T3 - L2 Application Support Resources required:
1) 4 to 5 years of IT experience with DevOps support engineer
Technical Skills - ITRS SME, ITIL knowledge
Technical Skills - Please refer below JD
Tools Knowledge - any Ticketing Tools like ServiceNow, BMC Remedy, JIRA etc
Excellent communication skillsTools: ITRS Configuration (netprobe, Gateway, Samplers, Entity, Rule), Service Now,
Domain Knowledge: Banking
Good to have : knowledge in oracle - proc, function, view, cursors
General skillset :
Good coordination between various infra/TI teams OR dev partners
Quick turnaround time for solving any issue
Quick in escalation + handling MIM + involving ICM + sending user communications
Good debugging and analytical skills
Must be very good in communication
L2 Production support for 24•7 support module applications

Primary Location

: IN-TN-Chennai

Schedule

: Full Time

Job Type

: Experienced

Travel

: No

Job Posting

: 25/10/2022, 9:48:05 AM
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