Technical System Consultant
Norfolk, VA, US
Technical System Consultant - (CREQ135285)
Description
- Will be allocated to support various OOB implementations of Salesforce. These may be Sales, Service, Marketing, Tableau CRM, Qui,and or MyTrailhead. Candidate should have experience and working knowledge of 2 or more of these technologies to be successful in this role and be willing to learn new areas fast
- Should have experience working as a support analyst who receives tickets and issues from the user base and is responsible for investigating and troubleshooting the issue, determining if it is a real issue and routing it to the correct team with recommended solutions where possible and appropriate
- Will not be responsible for making any fixes but should have a good enough understanding of Salesforce to identify the likely cause of an issue. Based on this I would say they should be a certified Salesforce Administrator
- Strong communication skills to work with the end users and the dev teams who make fixes to coordinate and see through until resolution
- No APEX VFcoding experience required
- Must be US based on EST or CST. Can be remote
Primary Location
: US-VA-Norfolk
Schedule
: Full Time
Job Type
: Experienced
Travel
: No
Job Posting
: 03/06/2022, 10:26:47 PM