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Service Now Developer

Pune, Maharashtra, India
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Job description
Bachelor degree in Engineering, Computer Science, or related field
8 years experience with ServiceNow developing core ITSM modules including Incident, Problem, Change, CMDB, Asset, Notify, Asset Management, Service Portal, Agent Workspace
ServiceNow Admin Certification
Expertise with workflows, flow designer, catalog items, Business Rules, Inbound email actions, script includes
Experience with web service integrations REST, SOAP creation of custom web services, Mid Server configuration
Experience with portal developmentincluding creation of custom web components in Service Portal CSS Angular JS nodeJS Bootstrap
Ability to understand product customer needs and convert into experiences within Agent Workspace leveraging the full suite of workspace capabilities homepage advanced work assignmentlive agent chat
Lead role in at least one platform upgrade familiar with upgrade process technical and functional risks mitigation methods, day of upgrade execution
Strong verbal and written communication skills and demonstrated technical leadership
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 Key job details

Primary Location
Pune, Maharashtra, India
Other Locations

Chennai, Tamil Nadu, India

Job Type
Experienced
Travel
No

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About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.

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Awards and recognition

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2023

UK’s Best Workplaces in Tech

2023

UK's Best Workplaces for Wellbeing 2023

2022

Virtusa Earns 2022 Great Place To Work Certification

2017-2022

Candidate Experience (CandE) Awards
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