BO Tools BI4.x CMC,UMT,PMT,RCT,UDT,IDT,QAASDatabases Knowledge on DBMS, Oracle, SQL databaseOperating System Windows, Linux UNIXUNIX Knowledge on Process Management, Memory Management, Network Management commandsITIL Good Understanding of ITIL framework, especially on Incident, Request, Problem and Change management.Should have worked in ITIL process and best practices.Middleware Knowledge on tomcat OR any Middleware troubleshooting and Deployment ProcessScripting Knowledge on Shell scripting.Scheduler Tools Knowledge on BO Instance manger,,Autosys,360 SchedulerMonitoring Tools Geneos or Dynatrace Monitoring ConsoleTicketing Tools Service Now, JIRA