L2 Lead Production Support

Hyderabad, Andhra Pradesh, India
L2 Lead Production Support - CREQ153215

Hiring L2 Application Support having experience in:

  • 5 to 7 years of IT experience of Production Support Team
  • Technical Skills
  • Must Have
    •  Level 2 Production Support (ITIL) Lead, Unix/Linux, Unix scripting, Oracle SQL, Unix Infra activities experience, Autosys
    • Incident Management, Change Management, Problem Management, Application COB/Disaster Recovery
    • Tools: ITRS, Service Now, uDeploy
  • Domain Knowledge: Banking Investment Banking
  • Good to have:
    • knowledge in oracle _proc, function, view, cursors
  • General skillset:
    • Good coordination between various infra/TI teams OR dev partners
    • Quick turnaround time for solving any issue
    • Quick in escalation + handling MIM + involving ICM + sending user communications
    • Good debugging and analytical skills
  • Must be very good in communication
  • L2 Production support for 24*7 support module applications
Primary Location
Hyderabad, Andhra Pradesh, India
Job Type
Job Posting
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