Deliver Excellence - 72133
Description
Role: Delivery Excellence Coach (DEC)
Qualification: Graduate/Postgraduate in Science / Engineering
Must Have Skills
- Strong knowledge on various SDLC lifecycles
- Knowledge on CMMI, ITIL, DevOps, Agile methodologies
- Hands on experience in Agile
- Hands-on experience in facilitating large project teams / accounts
- Hands-on experience in driving Improvements
- Hands-on experience in Quality Metrics analysis, reporting and high maturity
- Experience in training project teams on Quality Management System
- Good oral and written communication skills, customer facing experience
Key Activities
Process Advisory
- Facilitate timely conduct of Project Kickoff, Start Right and selection of suitable life cycle for project execution
- Enable implementation of appropriate Estimation Methodologies, Planning and Tracking, Configuration process, Change management process, etc.
- Facilitate on service line specific frameworks, tools, activities, templates, checklists, and engineering excellence frameworks
- Facilitate effective Root Cause Analysis (RCA) and eensure project teams adopt and effectively use high maturity practices
Proactive Risk Management
- Conduct monthly reviews and participate in client calls to identify risks towards cost, timeline, and quality
- Flag proactive risks in the project to leadership and participate in delivery reviews to track risks with the senior management
Continual Improvements
- Enable the projects to identify customer focused, relevant and appropriate improvements (process and engineering) and help the projects as required in implementation reviews and closure.
- Highlight status, issues / risks / challenges to Delivery and Delivery Excellence leadership as required in improvements initiatives
Customer Management
- Support aaccount level customer visits representing Delivery Excellence team and effectively articulating the Delivery excellence frameworks and its value proposition to the customer
- Define customer specific process as required and support any customer reporting needs that needs Delivery Excellence support
Industry frameworks, standards & models
- Help the projects in preparing for the external assessment / audit / certification through trainings, facilitations, reviews, and mock audits as required.
- Understand the regulatory compliance, external / customer audits / assessments that is required for the account
Learning & Teamwork
- Actively involve in learning newer aspects to ably support delivery team
- Conduct internal KSS sessions
- Collaborate, work as a team and support team building
- Support team mentoring and onboarding efforts.
Primary Locations
Hyderabad, Andhra Pradesh, India
Job Type
Experienced
Skill
Not Applicable Skill Classification
Qualification
Role: Delivery Excellence Coach (DEC)
Qualification: Graduate/Postgraduate in Science / Engineering
Must Have Skills
- Strong knowledge on various SDLC lifecycles
- Knowledge on CMMI, ITIL, DevOps, Agile methodologies
- Hands on experience in Agile
- Hands-on experience in facilitating large project teams / accounts
- Hands-on experience in driving Improvements
- Hands-on experience in Quality Metrics analysis, reporting and high maturity
- Experience in training project teams on Quality Management System
- Good oral and written communication skills, customer facing experience
Key Activities
Process Advisory
- Facilitate timely conduct of Project Kickoff, Start Right and selection of suitable life cycle for project execution
- Enable implementation of appropriate Estimation Methodologies, Planning and Tracking, Configuration process, Change management process, etc.
- Facilitate on service line specific frameworks, tools, activities, templates, checklists, and engineering excellence frameworks
- Facilitate effective Root Cause Analysis (RCA) and eensure project teams adopt and effectively use high maturity practices
Proactive Risk Management
- Conduct monthly reviews and participate in client calls to identify risks towards cost, timeline, and quality
- Flag proactive risks in the project to leadership and participate in delivery reviews to track risks with the senior management
Continual Improvements
- Enable the projects to identify customer focused, relevant and appropriate improvements (process and engineering) and help the projects as required in implementation reviews and closure.
- Highlight status, issues / risks / challenges to Delivery and Delivery Excellence leadership as required in improvements initiatives
Customer Management
- Support aaccount level customer visits representing Delivery Excellence team and effectively articulating the Delivery excellence frameworks and its value proposition to the customer
- Define customer specific process as required and support any customer reporting needs that needs Delivery Excellence support
Industry frameworks, standards & models
- Help the projects in preparing for the external assessment / audit / certification through trainings, facilitations, reviews, and mock audits as required.
- Understand the regulatory compliance, external / customer audits / assessments that is required for the account
Learning & Teamwork
- Actively involve in learning newer aspects to ably support delivery team
- Conduct internal KSS sessions
- Collaborate, work as a team and support team building
- Support team mentoring and onboarding efforts.
Travel
No
Job Posting
04/07/2022