Site Reliability Engineering – Snr Engineer
Knowledge, Experience and Capabilities:
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Minimum of 6-8 yrs work experience in critical production environments
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Knowledge and experience with CI/CD pipelines and troubleshooting failed deployments
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Implementing system and application monitoring for cloud-based applications and SaaS components – setting up appropriate alerts and building dashboards
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Working knowledge of SQL and troubleshooting by writing queries is key
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AWS Cloud Infra operations experience on production is needed
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Understand and demonstrate application of SRE principles, particularly toil reduction, blameless post-mortems, monitoring distributed systems and release engineering
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Hands-on experience in writing Python scripts and Ansible templates for application deployment automation or other automations is important
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Ability to diagnose and debug systems at the application level (Salesforce preferred) is beneficial
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Working experience with Mulesoft as an integration platform on production environments
Qualification:
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ITIL4 Foundation certification is preferred.
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SRE Foundation certification via PeopleSoft / DevOps Institute is beneficial
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AWS Solutions Architect - Associate qualification or alternative is preferred
Role & Responsibilities:
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Engage in on-call and critical operations support activities while leading blameless post-mortems
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Direct liaison with customers remotely and face-to-face for stakeholder management
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Eliminate toil by lowering incident volume, eliminating noise from alerts, automating manual processes and converting workarounds into system features
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Work with Development, QA and other squads to design, build and rollout reliability features into the applications being delivered
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On-call support to complement the Production Support / Engineering team as required for major outages
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Continuous deployment and releases of changes and maintaining CI/CD pipelines
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Set up monitoring and continuously refine alerts to reduce noise for a newly built Salesforce + AWS + Mulesoft + Data Reporting system
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Ability to validate and automate any patch rollout process including the resolution of vulnerabilities
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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