Experience Over 1 years of experience in designing and developing conversational AI solutions using Kore.ai, with expertise in creating chatbot and IVR flows.
Actively engaged in developing Proof of Concepts (POCs) and regularly providing status updates to clients.
Technical Skills Proficient in developing conversational AI solutions using Kore.ai, with strong experience in designing, implementing, and maintaining chatbot and IVR conversation flows.
Skilled in debugging conversational logic and optimizing user interactions.
Familiar with Agile methodologies and effective in collaborative, cross-functional team environments.
Good to Have Skills Good understanding of IVR and chatbot design, conversation flow , NLP tuning, and user experience best practices.
Experience with IVR testing tools such as Cyara.
Understanding of prompt engineering techniques for improving responses from conversational AI models.
Experienced in working any of the databases like Oracle / SQL etc
P1,C3,TSTS
Experience Over 1 years of experience in designing and developing conversational AI solutions using Kore.ai, with expertise in creating chatbot and IVR flows.
Actively engaged in developing Proof of Concepts (POCs) and regularly providing status updates to clients.
Technical Skills Proficient in developing conversational AI solutions using Kore.ai, with strong experience in designing, implementing, and maintaining chatbot and IVR conversation flows.
Skilled in debugging conversational logic and optimizing user interactions.
Familiar with Agile methodologies and effective in collaborative, cross-functional team environments.
Good to Have Skills Good understanding of IVR and chatbot design, conversation flow , NLP tuning, and user experience best practices.
Experience with IVR testing tools such as Cyara.
Understanding of prompt engineering techniques for improving responses from conversational AI models.
Experienced in working any of the databases like Oracle / SQL etc
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
Learn more
Awards and recognition
Syncing your Virtusa Information
Syncing Complete
Exporting your personal Virtusa brand items
Export Complete
Check your downloads folder for files and implementation instructions.
Assets are now available in your profile for future editing and use.
Loading your existing headshots
Please select any one of the images below
Downloading Secure Assets
Signing out