Chennai, Tamil Nadu, India
PM (ATC) - CREQ133882
JD Business Transformation Manager with more than 12 years of experience Experience with process engineering in digital technology, cloud, telecom, or related industries. Experience focusing on strategy, operational processes, and customer experience. Lead concept, define scope, and execute on strategic and operational business transformation initiatives, ranging from corporate and operational strategy to process improvement.Lead change management process Identify, monitor and mitigate / resolve program risks and issues Manage digital programs and projects transformation from conception to deliveryProvide proactive and engaged leadership on key projects designed to increase revenue, reduce expenses, enhance business efficiency, and improve customer experience. Be an effective change agent utilizing proper stakeholder analysis and change management techniques. Work with the Business Transformation leaders in business units, to provide effective leadership for the initiatives under analysis and execution. Provide senior leadership and functional unit management with updates on project status, key metrics, issues, and risks. Understand and analyze various drivers impacting key metrics and outcomes and provide a fact-based recommendation to the stakeholders. Be a liaison between business units on projects that have a multi-organization or business unit scope. Facilitate team meetings and cross-functional workshops. Proactively anticipate and work towards mitigating risks to project execution or stakeholder engagement. Support others by providing real-time coaching on business transformation and process improvement methodologies and tools.
Primary Location
Chennai, Tamil Nadu, India
Job Type
Job Posting
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