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Salesforce Competency Lead (Sales & Service Cloud)

Chennai, Tamil Nadu, India
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Salesforce Competency Lead (Sales & Service Cloud) - 108325
Description

Job role: Salesforce Competency Leader

Skills and Experience-

1. 14 - 17 years of Total Experience in CRM solutions with 8+ years in Salesforce.

2. Thought leader in Salesforce products and functionalities (including Vlocity, Einstein etc.)

3. Well experienced in Salesforce Sales Cloud and Service Cloud, good understanding of Marketing cloud.

4. Minimum of 10x Certifications in Salesforce, including application & System architect

5. Well experienced in technical solution development for customer proposals

6. Strong experience with community building initiatives and involved in mentoring team members

7. Have excellent senior client stakeholder communication skills, structured, strong analytical and results-oriented mindset.

8. Proven Leadership and Team management skills to achieve organizational goals

Primary Location
Chennai, Tamil Nadu, India
Job Type
Experienced
Years of Experience
17
Qualification

Responsibilities-

1. Define skill development plans for Salesforce competency; nominate and manage specialists and skill sets related to specializations

2. Provide though leadership in Salesforce proposals development

3. Provide directions and solutions for delivery code red, complex architecture development

4. Create and execute strategy, set goals & communicate metrics

5. Develop Business Case, Benefits realization plan and measure KPIs

6. Participate in customer interactions and deliver executive-level presentations deriving actions/ decisions

7. Bring thought leadership and ensure visibility and brand building through competence development programs and participation in partner led and events.

8. Analyze market trends, conceptualize assets and accelerators to get an edge over competitors

9. Ensure that Specializations and Certifications are acquired in order to maintain and advance partnership levels and capabilities

Travel
No
Job Posting
11/04/2024

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