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Job description
Summary
We are seeking a skilled and motivated Business Analyst with US healthcare experience
to join our Customer Service Product Engineering team
The Business Analyst acts as a crucial link between business needs and technology solutions focused on
improving customer service within the US healthcare landscape
The ideal candidate has strong analytical abilities
excellent communication and interpersonal skills and a solid understanding of business operations and IT systems
Responsibilities
Collaborate with stakeholders to identify business needs gather detailed requirements
and define project objectives and scope
Translate business needs into clear and well structured requirements documentation
including business requirements documents BRDs functional requirements specifications FRS
user stories and use cases Analyze and document current state processes and identify areas for improvement
Collaborate with product owners developers and testers to ensure a clear understanding of requirements
Participate in testing and validating new systems and processes including user acceptance testing UAT
to ensure they meet specified requirements and quality standards
Participate in project meetings and provide regular updates on progress
Prioritize requirements and communicate findings and recommendations effectively
Identify and mitigate project risks and issues escalating appropriately and providing recommendations and solutions to resolve them
Qualifications
Required Bachelor degree
Proven experience typically 3 to 7 years f experience in Business Analysis preferably within the US healthcare industry
Strong analytical and problem solving skills
Excellent communication interpersonal and presentation skills
Proficiency in using business analysis tools and techniques
Ability to work independently and as part of a team
Preferred but not mandatory
Experience in customer service or benefits administration of US Healthcare Customer Service AGM Pega Frame work Experience
Experience working with Pega applications
Familiarity with Agile development methodologies
Shift Week off No
Qualification
Business Analyst
Summary
We are seeking a skilled and motivated Business Analyst with US healthcare experience
to join our Customer Service Product Engineering team
The Business Analyst acts as a crucial link between business needs and technology solutions focused on
improving customer service within the US healthcare landscape
The ideal candidate has strong analytical abilities
excellent communication and interpersonal skills and a solid understanding of business operations and IT systems
Responsibilities
Collaborate with stakeholders to identify business needs gather detailed requirements
and define project objectives and scope
Translate business needs into clear and well structured requirements documentation
including business requirements documents BRDs functional requirements specifications FRS
user stories and use cases Analyze and document current state processes and identify areas for improvement
Collaborate with product owners developers and testers to ensure a clear understanding of requirements
Participate in testing and validating new systems and processes including user acceptance testing UAT
to ensure they meet specified requirements and quality standards
Participate in project meetings and provide regular updates on progress
Prioritize requirements and communicate findings and recommendations effectively
Identify and mitigate project risks and issues escalating appropriately and providing recommendations and solutions to resolve them
Qualifications
Required Bachelor degree
Proven experience typically 3 to 7 years f experience in Business Analysis preferably within the US healthcare industry
Strong analytical and problem solving skills
Excellent communication interpersonal and presentation skills
Proficiency in using business analysis tools and techniques
Ability to work independently and as part of a team
Preferred but not mandatory
Experience in customer service or benefits administration of US Healthcare Customer Service AGM Pega Frame work Experience
Experience working with Pega applications
Familiarity with Agile development methodologies
Shift Week off No
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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