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Conversational AI Specialist

Chennai, Tamil Nadu, India
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Conversational AI Specialist - CREQ187475
Description

Job Title :Converstional AI Specialist

Location : Virtusa Locations

Experience:3-5 years

Experience required for this role is 4plus
Develop and implement new chatbots for our business units along clear functional requirements and great conversational experiences at different levels of complexity (minor to high)
Extend, adjust and maintain existing solutions by continuously improving conversational flows and intents
Analyzing and understanding business requirements and objectives
Identifying, evaluating and recommending possible solutions & the best conversational approach
Experienced with Agile/Scrum/DevSecOps project delivery methods and well-versed with delivering on Sprint basis
Focusing continuous improvement of operation support
Support incident production tickets of deployed/live chatbots
Communicate with colleagues across the world, lead presentations, workshops and trainings

What do we expect from you
Ability to understand customers requirements/problem statements and apply the solutions
Passion to solve business problems with natural language processing (NLP)
Some experience with coding (Javascript / Python..)
Passion for cloud-based technologies and Artificial Intelligence
Passion about great customer/conversational experience
Excellent written and spoken English (copywriting experience is a plus)
Ideally 2+ years of experience in developing enterprise-level chatbots of medium to high level complexity (experience with intelligent chatbots beyond simple FAQ is a plus)
Experience with Google Dialogflow
Degree in IT or relevant field; M.Sc/BE/MCA is a plus
Experience in development and operation support
Experience in Agile delivery environment, life-cycle product support, and troubleshoot and provide solution with Google Dialogflow

Primary Location
Chennai, Tamil Nadu, India
Job Type
Experienced
Primary Skills
Pandas
Years of Experience
4
Qualification

Job Title :Converstional AI Specialist

Location : Virtusa Locations

Experience:3-5 years

Experience required for this role is 4plus
Develop and implement new chatbots for our business units along clear functional requirements and great conversational experiences at different levels of complexity (minor to high)
Extend, adjust and maintain existing solutions by continuously improving conversational flows and intents
Analyzing and understanding business requirements and objectives
Identifying, evaluating and recommending possible solutions & the best conversational approach
Experienced with Agile/Scrum/DevSecOps project delivery methods and well-versed with delivering on Sprint basis
Focusing continuous improvement of operation support
Support incident production tickets of deployed/live chatbots
Communicate with colleagues across the world, lead presentations, workshops and trainings

What do we expect from you
Ability to understand customers requirements/problem statements and apply the solutions
Passion to solve business problems with natural language processing (NLP)
Some experience with coding (Javascript / Python..)
Passion for cloud-based technologies and Artificial Intelligence
Passion about great customer/conversational experience
Excellent written and spoken English (copywriting experience is a plus)
Ideally 2+ years of experience in developing enterprise-level chatbots of medium to high level complexity (experience with intelligent chatbots beyond simple FAQ is a plus)
Experience with Google Dialogflow
Degree in IT or relevant field; M.Sc/BE/MCA is a plus
Experience in development and operation support
Experience in Agile delivery environment, life-cycle product support, and troubleshoot and provide solution with Google Dialogflow

Travel
No
Job Posting
27/05/2024

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About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

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