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Business Analyst

Chennai, Tamil Nadu, India
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Business Analyst - CREQ183730
Description

BUSINESS ANALYST

JOB SUMMARY
This job supports one or more analytical aspects of the application product life cycle, including capability enablement with cross-team dependencies within a product scope. Uses significant judgement and discretion to collaborate with customers on complex issues in order to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business needs into detailed requirements for new capabilities (and change request/enhancements on existing capabilities), analyze data to determine business problems, trends, or opportunities for process improvements, create/execute test cases, provide root cause analysis and corrective action plan, verify delivery of customer needs, and ensure quality delivery. Also responsible for identification, documentation, and resolution of risks, defects and issues. Analyzes market trends for competitive insight to correlate into business value statements. Uses functional and organizational knowledge to mentor Associate and Intermediate Business Systems Analysts. Leads project teams or actively participate as subject matter expert (SME) on moderately complex projects (which are cross functional, with potential regulatory risk exposure, customer service & financial impacts). Acts as face to the customer. Resolves very complex issues (may involve multiple systems) while understanding potential regulatory risk exposure and customer service & financial impacts. Acts as a SME on how moderately complex new enhancements/applications are developed using advanced level of understanding of end-to-end process and clear understanding of potential integration issues. Requires advanced level of understanding the end systems impact of changes across multiple/diverse systems (including regulatory risk exposure, customer service & financial impacts).
ESSENTIAL RESPONSIBILITIES
Take a lead role with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions on complex issues. Create and maintain deliverables such as business vision, requirements, testing plan, testing schedule, testing scenarios, testing outcomes, user task analysis, wire framing, usability testing, personalization to different clients, and user interface design.
Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems.
Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.

EDUCATION
Required
Bachelor's Degree in Business Administration, Business Management, Information Systems, or related field

EXPERIENCE
Required
3 - 6 years in IT
Should support in second/evening shift and also in night/grave yard shift.

Preferred
2 - 4 years in the US Health Insurance Industry

SKILLS
Analytical and Problem Solving skills.
Communication Skills
SQL Knowledge
Agile Methodology

Primary Location
Chennai, Tamil Nadu, India
Job Type
Experienced
Primary Skills
Business Analysis, Healthcare Solution, SQL, Business Consulting-Foundational
Years of Experience
5
Travel
No
Job Posting
29/03/2024

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