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Job description
C3
TSTS
We are looking for a skilled ServiceNow Software Development Consultant with hands on experience in implementing and customizing Customer Operations Management (COM) and Service Operations Management SOM modules. The ideal candidate will be responsible for designing scalable solutions, integrating ServiceNow with other enterprise systems, and supporting digital transformation initiatives across customer and service operations.
Design and implement ServiceNow solutions focusing on COM and SOM modules, customizing apps using JavaScript, Flow Designer, and Business Rules.
Gather and translate business requirements into technical specs, configuring workflows, catalog items, and service portals.
Integrate ServiceNow with external systems via REST SOAP APIs, MID Servers, and IntegrationHub.
Ensure platform scalability, performance, and security compliance while supporting upgrades and feature adoption.
Participate in Agile ceremonies and maintain clear documentation for configurations and integrations.
Bachelor s degree in Computer Science, IT, or related field with 3+ years of ServiceNow development experience.
Deep expertise in COM and SOM modules like Order Management, Product Catalog, and Service Inventory.
Proficient in JavaScript, Glide APIs, and ServiceNow scripting.
Experienced in ServiceNow integrations and managing data flows.
Certified CSA and CAD with strong problem-solving and communication skills.
Experience with Salesforce Sales Cloud, Service Cloud, or Experience Cloud.
Knowledge of Agile/Scrum methodologies.
Exposure to Git, Jenkins, and automated testing frameworks.
Understanding of data migration strategies and tools (e.g., Data Loader, ETL).
Qualification
P1
C3
TSTS
We are looking for a skilled ServiceNow Software Development Consultant with hands on experience in implementing and customizing Customer Operations Management (COM) and Service Operations Management SOM modules. The ideal candidate will be responsible for designing scalable solutions, integrating ServiceNow with other enterprise systems, and supporting digital transformation initiatives across customer and service operations.
Design and implement ServiceNow solutions focusing on COM and SOM modules, customizing apps using JavaScript, Flow Designer, and Business Rules.
Gather and translate business requirements into technical specs, configuring workflows, catalog items, and service portals.
Integrate ServiceNow with external systems via REST SOAP APIs, MID Servers, and IntegrationHub.
Ensure platform scalability, performance, and security compliance while supporting upgrades and feature adoption.
Participate in Agile ceremonies and maintain clear documentation for configurations and integrations.
Bachelor s degree in Computer Science, IT, or related field with 3+ years of ServiceNow development experience.
Deep expertise in COM and SOM modules like Order Management, Product Catalog, and Service Inventory.
Proficient in JavaScript, Glide APIs, and ServiceNow scripting.
Experienced in ServiceNow integrations and managing data flows.
Certified CSA and CAD with strong problem-solving and communication skills.
Experience with Salesforce Sales Cloud, Service Cloud, or Experience Cloud.
Knowledge of Agile/Scrum methodologies.
Exposure to Git, Jenkins, and automated testing frameworks.
Understanding of data migration strategies and tools (e.g., Data Loader, ETL).
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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