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Telecom domain knowledge and BT process is an mandatory and valua added
Generates an inclusive workgroup environment, which encouraged cross-group collaboration
Drives technical and professional role readiness across their team
Conducts performance management, including coaching, assessing resource impact, rewarding, and disciplining
Participates in Area/Sub resource and capacity planning processes, use insights to reskill or adjust resource levels
Maintains employee/team readiness by completing all required training and/or certifications
Recognizes and develops team members strengths, aligned to capability needs, resulting in strong delivery results
Demonstrates and drives valuable customer partner interactions
Consistently achieves and frequently surpasses personal and team goals from quarter to quarter
Consistently manages areas of fiscal responsibility, staying within budget, and effectively staffing, and managing resources;
Communicates vision, business direction, & workgroup core priorities.
Client Relationship Management, cross Group Collaboration, Strong Communication Skills
Strong interpersonal, presentation and communications skills, competencies
Prior people management experience in Consulting or Support teams, Strong Leadership
Experience with managing critical and complex customer situations or incidents
The TDM Drives customer satisfaction and services revenue through delivery resource development, direction and guidance
Telecom domain knowledge and BT process is an mandatory and valua added
Generates an inclusive workgroup environment, which encouraged cross-group collaboration
Drives technical and professional role readiness across their team
Conducts performance management, including coaching, assessing resource impact, rewarding, and disciplining
Participates in Area/Sub resource and capacity planning processes, use insights to reskill or adjust resource levels
Maintains employee/team readiness by completing all required training and/or certifications
Recognizes and develops team members strengths, aligned to capability needs, resulting in strong delivery results
Demonstrates and drives valuable customer partner interactions
Consistently achieves and frequently surpasses personal and team goals from quarter to quarter
Consistently manages areas of fiscal responsibility, staying within budget, and effectively staffing, and managing resources;
Communicates vision, business direction, & workgroup core priorities.
Client Relationship Management, cross Group Collaboration, Strong Communication Skills
Strong interpersonal, presentation and communications skills, competencies
Prior people management experience in Consulting or Support teams, Strong Leadership
Experience with managing critical and complex customer situations or incidents
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 36,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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