Preferred
Exposure to AWS Kubernetes K8s and GitLab CI CD
Experience with Infrastructure as Code IaC tools such as Pulumi or Terraform
Basic knowledge of programming languages such as TypeScript or Python
Experience with internal developer portals or platform documentation tools
As a Technical Writer you will collaborate closely with platform engineers SREs and developer experience teams to create high quality documentation that enhances developer onboarding troubleshooting and overall platform usability Your work will ensure that engineers across BT can efficiently leverage platform tools CI CD pipelines and infrastructure as code solutions This role is ideal for someone with a passion for simplifying complex technical concepts writing clear and engaging documentation and improving developer productivity through well structured knowledge sharing
Key Responsibilities
Documentation Content Creation
Write edit and maintain technical documentation including
Platform user guides and API documentation
Infrastructure as Code IaC best practices
CI CD workflows and deployment guides
Incident management and operational playbooks
Troubleshooting and debugging manuals
Ensure all documentation is accurate up to date and accessible to engineering teams
Develop visual aids such as diagrams and flowcharts to enhance comprehension
Create knowledge base articles FAQs and onboarding materials for new engineers
Collaboration Research
Work closely with platform engineers SREs and developer experience teams to understand technical concepts and translate them into user friendly documentation
Participate in team meetings and sprint planning to stay aligned with platform updates
Gather feedback from developers to improve documentation clarity and usefulness
Process Documentation Standards
Define and maintain a consistent documentation structure and style guide
Establish documentation review workflows to ensure accuracy and completeness
Promote best practices for internal and external documentation
Technical writing with Markdown AsciiDoc or other documentation formats 3 years of experience in technical writing software documentation or developer content creation Ability to explain complex technical concepts in a clear concise and engaging manner Experience documenting platform engineering cloud services DevOps or CI CD pipelines Familiarity with Markdown AsciiDoc or other documentation formats Strong collaboration skills with the ability to work with engineers product managers and stakeholders
Preferred
Exposure to AWS Kubernetes K8s and GitLab CI CD
Experience with Infrastructure as Code IaC tools such as Pulumi or Terraform
Basic knowledge of programming languages such as TypeScript or Python
Experience with internal developer portals or platform documentation tools
As a Technical Writer you will collaborate closely with platform engineers SREs and developer experience teams to create high quality documentation that enhances developer onboarding troubleshooting and overall platform usability Your work will ensure that engineers across BT can efficiently leverage platform tools CI CD pipelines and infrastructure as code solutions This role is ideal for someone with a passion for simplifying complex technical concepts writing clear and engaging documentation and improving developer productivity through well structured knowledge sharing
Key Responsibilities
Documentation Content Creation
Write edit and maintain technical documentation including
Platform user guides and API documentation
Infrastructure as Code IaC best practices
CI CD workflows and deployment guides
Incident management and operational playbooks
Troubleshooting and debugging manuals
Ensure all documentation is accurate up to date and accessible to engineering teams
Develop visual aids such as diagrams and flowcharts to enhance comprehension
Create knowledge base articles FAQs and onboarding materials for new engineers
Collaboration Research
Work closely with platform engineers SREs and developer experience teams to understand technical concepts and translate them into user friendly documentation
Participate in team meetings and sprint planning to stay aligned with platform updates
Gather feedback from developers to improve documentation clarity and usefulness
Process Documentation Standards
Define and maintain a consistent documentation structure and style guide
Establish documentation review workflows to ensure accuracy and completeness
Promote best practices for internal and external documentation
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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