Attention prospective job seekers! Beware of fraudulent offers Read more
Minimum Requirements:
Confident and Professional dealing directly with customers.
Outgoing team player with the ability to liaise with other team members and take the lead on decision making.
Positive and Pro Active attitude.
Working knowledge/understanding of Microsoft products.
Troubleshooting basic Server problems.
Ability to work under pressure.
Supportive and committed team player.
Experience of using Ticket Management tools.
Escalations are performed within the SLA timescales.
Good commutations with customers is required throughout incident lifecycles.
Analytical skills.
Have excellent written and verbal communication skills.
Be organised and be able to work under pressure.
Detailed working knowledge of a range of networking and security technologies, including:
Cisco switches and routers
Juniper switches and routers
F5 Big-IP load balancers
Check Point and Cisco ASA
Able to demonstrate understanding of key networking concepts, including:
TCP/IP
Layer 2 and layer 3 switching and routing
Routing protocols such as BGP and OSPF
Security solutions such as firewalls, IDS/IPS, VPN, and SSL Certificates
Load balancing best practices
In-depth troubleshooting and strong analytical skills.
Use of packet capturing technologies such as Wireshark.
Knowledge of platform technologies including Microsoft Windows, Unix and/or Linux.
DNS
Minimum Requirements:
Confident and Professional dealing directly with customers.
Outgoing team player with the ability to liaise with other team members and take the lead on decision making.
Positive and Pro Active attitude.
Working knowledge/understanding of Microsoft products.
Troubleshooting basic Server problems.
Ability to work under pressure.
Supportive and committed team player.
Experience of using Ticket Management tools.
Escalations are performed within the SLA timescales.
Good commutations with customers is required throughout incident lifecycles.
Analytical skills.
Have excellent written and verbal communication skills.
Be organised and be able to work under pressure.
Detailed working knowledge of a range of networking and security technologies, including:
Cisco switches and routers
Juniper switches and routers
F5 Big-IP load balancers
Check Point and Cisco ASA
Able to demonstrate understanding of key networking concepts, including:
TCP/IP
Layer 2 and layer 3 switching and routing
Routing protocols such as BGP and OSPF
Security solutions such as firewalls, IDS/IPS, VPN, and SSL Certificates
Load balancing best practices
In-depth troubleshooting and strong analytical skills.
Use of packet capturing technologies such as Wireshark.
Knowledge of platform technologies including Microsoft Windows, Unix and/or Linux.
DNS
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Check your downloads folder for files and implementation instructions.
Assets are now available in your profile for future editing and use.