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Job Responsibilities
o Level 3 operational support for Network Security Products and Services: Firewalls (Juniper/Fortinet / Palo Alto); Network Access Control; etc.
o All aspects in operation support including deployment and configuration, troubleshooting advanced issues and working with Engineering/Vendor
o Implementing monitoring of products and services to ensure a healthy infrastructure
o Procuring, shipping and remotely managing the installation and decommissioning of the security hardware
o Heavy coordination with other teams involved in Global DMZ build-outs in the firm including
Network Team, Data Center teams, etc
The non-technical aspects
o Coordinating and leading the response of technology problems and incidents
o Customer service. Including off hour coverage via cell phone (oncall system)
o Creation/supplementation of Operational Runbooks
o Aligning global strategies with regional needs and demands
o Training teammates
o Interacting with service members of the networking, systems, e-business and PC support groups in major metropolitan regions across the globe.
Skills
Technical skills
o Knowledge and experience with network security infrastructure (e.g., configuring Firewalls,
Network Access Control, etc)
o Knowledge of packet filtering, stateful packet inspection
o Scripting in any of the popular languages or Tools (Shell script, Python, Ansible, Github, Data pipeline)
o Knowledge of fundamental on networking (e.g. routing, switching, VLANs, VPNs, ete)
o Experience with host security (e.g.. (PTables, host based firewalls).
o Familiarity with Change Management and incident response techniques
Soft skills
o Active interest in IT Security and general knowledge of Information Security
o Excellent written and oral communication skills. Fluent English is required
o Strong interpersonal and communication skills: capable of writing documentation, making presentations to internal audience, and interacting positively with management, colleagues and customers.
o Independent problem-solving, highly motivated and self-directing
o Comfortable working in an operations and support team with heavy end user interaction
o Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations
Desired Skills
Having skills and experience in the areas below is a major plus and will help the candidate
integrate with the team and environment:
o Experience with any of the firewall platforms: Fortinet, Palo Alto, Juniper, ETC.
o Understanding of Networking and routing protocols (e.g. static routing; BGP; etc)
o Networking fundamentals (OSI model, TCP Stack, Network design)
o Experience in customer support and experience in interacting with business
Five years of network security administration experience; preferably in the Financial Services sector.
Bachelor's Deqree in Computer Science or IT equivalent to the job description is required. The firm require people to work in office at least 3 days a week, long term work from home is not an option.
skills
Network Security
Scripting
Job Responsibilities
o Level 3 operational support for Network Security Products and Services: Firewalls (Juniper/Fortinet / Palo Alto); Network Access Control; etc.
o All aspects in operation support including deployment and configuration, troubleshooting advanced issues and working with Engineering/Vendor
o Implementing monitoring of products and services to ensure a healthy infrastructure
o Procuring, shipping and remotely managing the installation and decommissioning of the security hardware
o Heavy coordination with other teams involved in Global DMZ build-outs in the firm including
Network Team, Data Center teams, etc
The non-technical aspects
o Coordinating and leading the response of technology problems and incidents
o Customer service. Including off hour coverage via cell phone (oncall system)
o Creation/supplementation of Operational Runbooks
o Aligning global strategies with regional needs and demands
o Training teammates
o Interacting with service members of the networking, systems, e-business and PC support groups in major metropolitan regions across the globe.
Skills
Technical skills
o Knowledge and experience with network security infrastructure (e.g., configuring Firewalls,
Network Access Control, etc)
o Knowledge of packet filtering, stateful packet inspection
o Scripting in any of the popular languages or Tools (Shell script, Python, Ansible, Github, Data pipeline)
o Knowledge of fundamental on networking (e.g. routing, switching, VLANs, VPNs, ete)
o Experience with host security (e.g.. (PTables, host based firewalls).
o Familiarity with Change Management and incident response techniques
Soft skills
o Active interest in IT Security and general knowledge of Information Security
o Excellent written and oral communication skills. Fluent English is required
o Strong interpersonal and communication skills: capable of writing documentation, making presentations to internal audience, and interacting positively with management, colleagues and customers.
o Independent problem-solving, highly motivated and self-directing
o Comfortable working in an operations and support team with heavy end user interaction
o Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations
Desired Skills
Having skills and experience in the areas below is a major plus and will help the candidate
integrate with the team and environment:
o Experience with any of the firewall platforms: Fortinet, Palo Alto, Juniper, ETC.
o Understanding of Networking and routing protocols (e.g. static routing; BGP; etc)
o Networking fundamentals (OSI model, TCP Stack, Network design)
o Experience in customer support and experience in interacting with business
Five years of network security administration experience; preferably in the Financial Services sector.
Bachelor's Deqree in Computer Science or IT equivalent to the job description is required. The firm require people to work in office at least 3 days a week, long term work from home is not an option.
skills
Network Security
Scripting
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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