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Java support engineer

Bangalore, Karnataka, India
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Java support engineer - CREQ185387
Description
L1 Support for Apache Pulsar application during US hours (PST time zone) responding to and resolving all customer issues
2. Oncall support (PagerDuty) for any Production issues that occur during US working hours
3. Should have adequate Java Development knowledge and experience to be able to debug issues in the local and handle them independently
4. For the first 2 months, the candidate will work in IST hours at client office Bangalore (Hybrid Mode) .from 3rd month he/she will be working in shifts between 9 PM to 6 AM IST .(Remotely)
5. Smooth handovers between India and US support team and vice versa
6. Attend India standup call during India morning hours at least 2 3 times a week to catch up on latest updates in the application so that customers can be guided better
7. Based on bandwidth and support volume, deliver other Java development stories assigned each sprint
Primary Location
Bangalore, Karnataka, India
Job Type
Experienced
Primary Skills
ITIL, Spring
Years of Experience
6
Qualification

L1 Support for Apache Pulsar application during US hours (PST time zone) responding to and resolving all customer issues
2. Oncall support (PagerDuty) for any Production issues that occur during US working hours
3. Should have adequate Java Development knowledge and experience to be able to debug issues in the local and handle them independently
4. For the first 2 months, the candidate will work in IST hours at client office Bangalore (Hybrid Mode) .from 3rd month he/she will be working in shifts between 9 PM to 6 AM IST .(Remotely)
5. Smooth handovers between India and US support team and vice versa
6. Attend India standup call during India morning hours at least 2 3 times a week to catch up on latest updates in the application so that customers can be guided better
7. Based on bandwidth and support volume, deliver other Java development stories assigned each sprint

Travel
No
Job Posting
20/04/2024

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