Application Support Engineer
Monitor application performance and system health, ensuring high availability and reliability.
Manage and maintain AWS infrastructure, including EC2 instances, S3 buckets, RDS and Redshift and other AWS services.
Collaborate with development teams to deploy and maintain applications in AWS.
Implement and maintain monitoring, logging, and alerting solutions to proactively identify and resolve issues.
Perform root cause analysis for incidents and implement preventive measures.
Assist in the deployment of new application releases and updates.
Document support processes, procedures, and troubleshooting steps.
Qualifications:
Proven experience in application support and AWS infrastructure management.
Strong knowledge of AWS services such as EC2, S3, RDS, EKS / ECS, Redshift, and IAM.
Proficiency in scripting languages (e.g., Python, Bash) for automation tasks.
Experience with monitoring and logging tools.
Familiarity with CI/CD pipelines and tools.
Excellent problem-solving skills and attention to detail.
Strong communication skills and the ability to work effectively in a team environment.
AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) are a plus.
Preferred Skills:
Experience with containerization technologies such as Docker and Kubernetes.
Knowledge of database management and SQL.
Understanding of networking concepts and security best practices in AWS.
Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation
Provide technical support for applications, including troubleshooting and resolving issues.
Monitor application performance and system health, ensuring high availability and reliability.
Manage and maintain AWS infrastructure, including EC2 instances, S3 buckets, RDS and Redshift and other AWS services.
Collaborate with development teams to deploy and maintain applications in AWS.
Implement and maintain monitoring, logging, and alerting solutions to proactively identify and resolve issues.
Perform root cause analysis for incidents and implement preventive measures.
Assist in the deployment of new application releases and updates.
Document support processes, procedures, and troubleshooting steps.
Qualifications:
Proven experience in application support and AWS infrastructure management.
Strong knowledge of AWS services such as EC2, S3, RDS, EKS / ECS, Redshift, and IAM.
Proficiency in scripting languages (e.g., Python, Bash) for automation tasks.
Experience with monitoring and logging tools.
Familiarity with CI/CD pipelines and tools.
Excellent problem-solving skills and attention to detail.
Strong communication skills and the ability to work effectively in a team environment.
AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified SysOps Administrator) are a plus.
Preferred Skills:
Experience with containerization technologies such as Docker and Kubernetes.
Knowledge of database management and SQL.
Understanding of networking concepts and security best practices in AWS.
Experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation
Key job details
About Virtusa
Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.
Virtusa is an Equal Opportunity Employer. All applicants will receive fair and impartial treatment without regard to race, color, religion, sex, national origin, ancestry, age, legally protected physical or mental disability, protected veteran status, status in the U.S. uniformed services, sexual orientation, gender identity or expression, marital status, genetic information or on any other basis which is protected under applicable federal, state or local law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government-issued ID during each interview. All candidates must be authorized to work in the USA.
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