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Technical Program Lead

Sydney, New South Wales, Australia
Technical Program Lead - 127142


  • Delivery is aligned to Roadmap:
    • Ensure effective collaboration across multiple squads and work is aligned to deliver the product roadmap and achieve outcomes.
    • Ensure all work is transparent and well managed.
    • Provide an escalation point when and where necessary, to facilitate effective delivery as well as removing impediments for the team.
    • Build, manage and execute Quarterly Plan
  • Resource Engagement and Procurement:
    • Ensure all required people (technology and business) in product and platform teams are engaged and procured in line with stakeholder expectations and Bupa processes, maintaining a proactive approach to resource management.
  • Regular Reporting on Delivery and flow Metrics:
    • Utilise agile and lean delivery metrics (e.g. cycle time, lead time, throughput) and health metrics (engagement, quality, risk) to provide insight and feedback on team performance in line with achievement of objectives. Collaborate with team to identify and improve ways of working to improve delivery performance.
    • Ad hoc reporting where required and the contribution to artefacts for communication to senior leadership.
  • Governance and Controls:
    • Observe the guardrails of the related Portfolio governance (risk, delivery standards, finance management) and collaborate with the Head of Portfolio / Technical lead / head of technology to ensure Portfolio and team alignment
    • Establish and maintain appropriate governance controls to ensure sustainability and ownership while adhering to organisational policies and standards - whilst balancing fast, flexible flow of delivery, innovation and autonomy. o Liaise with Finance and closely manage the budget.
    • Ensure all budgets and forecasting is accurate, transparent, tracked and up-to-date.
    • Ensure all work dependencies are closely managed and aligned to release.
    • Identify, track, and manage Technology risks and issues, facilitating timely response and resolution to ensure the path is smooth for the delivery team.
  • Continuous Improvement:
    • Foster a culture of continuous improvement and psychological safety within the product team and across the organisation.
    • Encourage experimentation, iteration, and learning from both successes and failures.
  • Leadership and Management:
    • Apply strong adaptive leadership and management skills, coupled with expertise in agile portfolio and program management or strategy/business planning, to uphold the integrity of the portfolio.
    • Directly manage a team of Delivery Managers / business analysts and collaborate with the appropriate teams to ensure performance management, standards and people career growth are a priority.
  • Contribute to Product Delivery excellence and Frameworks:
    • Stay connected to and actively contribute to Bupa's product delivery approach and relevant frameworks, aligning teams activities with organisational and business unit level strategies, standards, and expectations.
    • Form and maintain relationships with key delivery SMEs and other relationships that will facilitate navigation of the Bupa working environment
Primary Location
Sydney, New South Wales, Australia
Job Type
Years of Experience
Job Posting

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