Utilities Solution

The SAP IS-U module is a solution for the utility industry to manage customer accounts. The main components of Utilities include:

  • Device Management for meter reading, management of installations and certification of devices
  • Customizable pricing structures for the standard segments electricity, gas, water / wastewater, district heating and multimedia services
  • Collective Invoicing helps corporate customers with many locations to receive consolidated invoices
  • Invoicing of both block and interval-tariff structures
  • Payment Engine for payment processing of bank transfers or check
  • Payment Engine for processing of recurring customer payments
  • Automatic reminders and passing to collection agencies for overdue accounts
  • Direct interface to SAP Financials for posting of receivables and liabilities
  • Consolidated subledger, developed for large customer base and high volume transactions
  • Check Management to void, reissue or cash checks
  • Direct interface to SAP CRM for efficient processing of customer service activities
  • External interfaces to banks for the processing of credit card transactions, payment transactions, check cashing, returns and positive payments
  • Flexible reporting solutions enable seamless access to customer activities
  • Integrated web portal for customers who pay bills online (Biller Direct)


On March 3rd, 2016, Virtusa Corporation acquired a majority interest in Polaris Consulting & Services Limited. VirtusaPolaris, our new market-facing brand, represents the combined strengths of Virtusa and Polaris, including our strong software engineering heritage, deep domain expertise and focus on applying innovation to solving critical core business issues for clients.

www.virtusapolaris.com, our new website is where we provide our latest thinking.