Incentive and Commissions Management

SAP FS-ICM, also known as ISF (Incentive and Sales Force Management) is the primary tool for the calculation of incentives and commissions. The three basic components of FS-ICM feature:

  • ICM - Incentive and Commissions Management
  • CRD - Credentialing
  • PFO - Portfolio Assignment

This solution is particularly designed for an easy access to all aspects of incentive or commission modeling, processing and disbursement. Key features included are:

  • Standard integration in SAP CRM, FI-AR (Accounts Receivable), FI-AP (Accounts Payable), FI-CA (Contract), HR PY (Payroll), SAP PM (Policy Management), FS-CD (Collections and Disbursements)
  • Standard provided tool set for creating and maintaining the distribution hierarchy
  • A design tool and generator provides for the design of a commission system based on customer requirements
  • Ability to calculate incentives and commissions for external entities and internal staff within a single environment
  • Standard services implementation for integration into non-SAP systems
  • Legitimacy mapping functions support the licensing and control of risk management and regulatory compliance with insurance industry requirements (possible integration with FINRA, NIPR, etc.)
  • Complies with standard accounting procedures and uses a dual-level version control to ensure audit compliance
  • An portfolio assignment framework can be used for the maintenance of agents in commission management (integrable in non-SAP systems)
  • Web-based reporting
  • Standard Content and Integration for SAP BI (Business Intelligence)
  • Ability to produce relevant printing forms for commissions / incentives
  • Ability to extend the standard solution with custom fields and screens using SAP’s Business Data Toolset (BDT)


On March 3rd, 2016, Virtusa Corporation acquired a majority interest in Polaris Consulting & Services Limited. VirtusaPolaris, our new market-facing brand, represents the combined strengths of Virtusa and Polaris, including our strong software engineering heritage, deep domain expertise and focus on applying innovation to solving critical core business issues for clients., our new website is where we provide our latest thinking.