Mobility for Insurance

M-powering the insurance space with customer-centric mobility

The digital age Insurance customers expect end-to-end mobile services – easy-to-use apps for the most cumbersome operations such as reporting an accident or property damage to insurers, making an inventory of assets, checking claims statuses.

We at Virtusa bring you deep domain expertise in the Insurance value chain combined with the best-in-class Mobility practices. With rich experience in business consulting and customer-centric development, we deliver solutions that leverage on enterprise mobility and greatly enhance user experience.

Mobile Claims Adjusters:

More on UBI: Sensors are installed in automobiles that transmit real-time information about the driving behavior to the insurance provider. The policy holder is rewarded for good driving through reduced premiums, discount vouchers, etc. This practice encourages safer driving, reducing accident claims for insurers to pay out.

This overall beneficial and socially responsible trend, empowered by mobility is gaining momentum in the auto-insurance arena.

M-powered Marketing & Sales

Information on products & services, quotes, processing (legal e-signatures), public relations & channel support, branding & positioning, product launch, campaign management, direct sales, Lead management, pre-sales support, and Sales budgeting.

Appified Customer & Self-Service

FNOL, Policy changes, Claims registration, Claims validation, Claims financials, Policy renewals, Account management, Fund management/tracking, Mobile live chat between carriers and insurers

Mobilized Customer Relationship Management

Contact-center management, Policy alerts and updates, Cross-sell recommendations, life-time based offers, billing alerts, integrated product offers, prior-approved online discounts

Mobility for Underwriting & Risk Management

Quote / illustration, documents submission, under-writing reinsurance facility sales budgeting

Usage-based insurance with Telematics:

Telematics sensor services for PAYD (Pay As You Drive) and PHYD (Pay How You Drive)