SFDC Pega Integration

Virtusa has built a framework to integrate Pega with SFDC to automate and manage the entire sales process from leads through fulfillment. This integration framework helps to :

  • Evolve efficient sales strategies to maximize customer lifetime value
  • Adapt sales processes to suit various scenarios
  • Automate cross-functional sales processes such as order fulfilment

Our SFDC Pega framework includes 3 phases:

  • Define the process: Define common data, tasks, and timing processes with Pega
  • Define integration layers: Define UI, application logic and data layer
  • Define the approach: Choose the right integration approach using middleware, native connectors and custom-built integration