Virtusa SFDC Service Offerings
Our end-to-end SFDC services cover the entire spectrum from cloud transformation strategy to solution implementation and support.
- Cloud strategy and consulting: Our strategy and consulting offerings focus on the holistic assessment of the existing application landscape and helps enterprises select between on-premise or cloud-based solutions. We leverage our proprietary workshop led ASD (Accelerated Solution Design) methodology to evaluate business viability and technology feasibility. We enable enterprise-wide business transformation and increased automation. We have end-to-end Salesforce cloud expertise across Marketing (ExactTarget), Sales, Service, App (Force.com) and Heroku (IaaS).
- SaaS product customization: We help enterprises maximize the value out of their investment on Salesforce platform by enabling them build their own SaaS products. Our dedicated offshore POC factory provides quick realization of concepts and ideas. We have expertise in various third party apps that fast-tracks enterprise-grade business transformation.
- Custom app design and mobility: Our Salesforce solutions focus on delivering a useful, usable and desirable user experience across multiple platforms. We have proficiency in designing solutions on Force.com, Salesforce1 and developing native apps- iOS and Android. We have a dedicated UX practice that is driven by design thinking and includes exploring user research & journeys, creating interaction design, developing information architecture, building visual design and prototypes. Our custom apps help in delivering compelling digital user experiences and enhanced brand value across channels. Click here to read more about our mobile design capabilities.
- Integration and security: Our legacy application integration and on premise adaptor for integration provides seamless and rapid integration. We have industry-leading federated identity and SSO expertise, and partnership with niche data encryption vendors.
- Data migration and support: We offer simple and secure data migration through customized and tailored solutions following best practices. Our offerings include UAT management and support, deployment planning and execution, end user administration training, and BAU/post implementation support. We also offer robust ETL solutions for all salesforce environments.
- For a leading travel insurance company, we developed a mobile based travel claim processing platform leveraging SFDC. Our solution enabled their customers raise and manage insurance claims across multiple platforms and reduce claims processing by 5 days.
- For a leading telecom company, we built an extended CRM platform using Service Cloud. We delivered an effective global collateral management platform by consolidating disparate data stores that improved operational efficiency and overall business performance.
For a leading provider of video switching services, we developed a lead-to-cash platform leveraging Sales Cloud. We replaced the existing legacy platform and provided access to real-time data for better business planning and forecasting.